Concierge - Odense, Denmark

BrightMark GmbH; Odense; On-site; DKK 77,000 - 104,000; Full time

Benefits offered by this job

Competitive salary

Odense location

Dynamic team

Job summary

We are seeking a reliable and friendly Concierge to join our team in Odense, Denmark. This contract position offers a salary of 1200$ per month and requires delivering exceptional customer service to guests during their stay.

Responsibilities include greeting guests, assisting with check-in/check-out, and coordinating transportation and reservations while maintaining a welcoming lobby environment.

Qualifications

• Excellent communication in English; Danish language skills are a plus.
• Experience in customer service or hospitality preferred but not required.
• Ability to work independently and handle multiple tasks effectively.
• Friendly demeanor with strong problem-solving skills.
• Flexibility to work varying shifts including evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests upon arrival.
• Assist guests with check-in and check-out processes.
• Handle guest inquiries and provide helpful recommendations.
• Arrange transportation, reservations, and other services as requested by guests.
• Maintain cleanliness and organization of lobby area.
• Ensure all guest requests are fulfilled in a timely manner.
• Handle any complaints or issues promptly and professionally.
• Collaborate with other hotel staff to ensure smooth operations.

Skills

Customer service

English fluency

Multitasking

Guest relations

Job description

We are seeking a reliable and friendly Concierge to join our team in Odense, Denmark. As a Concierge, you will be responsible for providing exceptional customer service and assisting guests with their needs during their stay. This is a contract position with a salary of 1200$ per month.

Responsibilities:

• Greet and welcome guests upon arrival
• Assist guests with check-in and check-out processes
• Handle guest inquiries and provide helpful recommendations
• Arrange transportation, reservations, and other services as requested by guests
• Maintain cleanliness and organization of lobby area
• Ensure all guest requests are fulfilled in a timely manner
• Handle any complaints or issues promptly and professionally
• Collaborate with other hotel staff to ensure smooth operations

Requirements:

• Excellent communication skills in English (Danish language skills are a plus)
• Previous experience in customer service or hospitality preferred but not required
• Ability to work independently and handle multiple tasks effectively
• Friendly demeanor with strong problem-solving skills
• Flexibility to work varying shifts including evenings, weekends, and holidays

We offer:

• Competitive salary of 1200$ per month
• Opportunity to gain experience in the hospitality industry
• Dynamic work environment in the beautiful city of Odense