Change & Exprience Manager for Talent Denmark

Accenture PLC

København

On-site

DKK 680,000 - 1,100,000

Full time

3 days ago
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Benefits offered by this job

Competitive salary
Bonus schemes
Health insurance
Employee share purchase program
Flexible work arrangements
Well-being initiatives

Job summary

Accenture PLC in Copenhagen is seeking a Transformational Change Manager to lead end-to-end change initiatives for financial services clients, guiding teams and client relationships to achieve measurable business outcomes. You will develop human-centered transformation strategies, drive leadership alignment, and oversee cross-functional workstreams across digital, technology, and operating model changes.

This role is based in Copenhagen with a focus on delivering impactful, scalable

Qualifications

  • 5+ years in organisational change or HR-focused transformation.
  • Experience with large-scale change within financial services.
  • Strong consulting skills with senior stakeholders.
  • Experience leading workstreams and coaching junior colleagues.
  • English proficiency; Danish an advantage.

Responsibilities

  • Lead transformation journeys for financial services clients.
  • Translate strategy into holistic, agile change plans.
  • Drive leadership alignment and change activation.
  • Shape workforce design and reskilling for new operating models.
  • Enable technology adoption and AI-enabled change.
  • Measure adoption and transformation impact.
  • Manage client relationships and account leadership.
  • Support business development activities.

Skills

People leadership
Change management
Stakeholder engagement
Project delivery
Financial services

Education

Master's degree in relevant field

Job description

Transformational Change Manager | Financial Services | Copenhagen, Denmark

Are you ready to lead teams and drive impactful change at scale for financial services clients? Are you passionate about helping organizations successfully navigate transformation, and do you bring both strategic vision and hands‑on delivery experience? Then the role of Transformational Change Manager in Copenhagen is your next career move. Let’s build the future of work—together.

About the Team and the Role

As a Manager within our Talent team, based in Copenhagen, Denmark, you will take ownership of end‑to‑end project delivery, client relationships, and account management, with financial services as your primary industry focus. You will guide teams in co‑creating and implementing human‑centered transformation strategies, develop change approaches that are agile and ready for the digital world, and ensure the realization of measurable business outcomes.

You will work primarily with leading financial services clients, including banks, insurance providers, and capital markets firms, partnering with them on digital, technology‑driven, and organisational transformations. You will be part of multidisciplinary teams delivering large, complex programmes, working closely with client teams and international colleagues to solve challenging organisational problems, lead key workstreams, guide junior colleagues, and deliver specific project outcomes. Explore our point of view and Talent offering here.

The Work
  • Lead Transformation Journeys – Help financial services clients navigate complex transformations, building organisations that are more capable, resilient, and adaptable to redirection and ambiguity.
  • Human‑Centered Change Strategies – Translate strategic direction and business objectives into holistic, agile change strategies that address culture, ways of working, and readiness for the future.
  • Deep Change Management Expertise – Drive leadership alignment to the change vision, activate change using insight‑driven approaches leveraging AI, engage large‑scale change networks, and prepare organisations for business readiness, technology adoption, and new ways of working.
  • Workforce Reinvention – Shape organisation design, reskilling, and upskilling strategies for new operating models (e.g., S/4HANA, GBS, human‑agentic workforce) and prepare the workforce for emerging roles.
  • Technology Enablement – Unlock the human potential of new technologies through enterprise‑wide system implementations, digital learning platforms, and AI‑enabled change activation.
  • Data‑Driven Insights – Use analytics and predictive tools to measure adoption, sentiment, and transformation impact.
  • Stakeholder Engagement & Account Management – Build trusted relationships with C‑level executives and client teams in financial services, oversee account health, and proactively identify opportunities to expand our footprint.
  • Business Development – Build trusted client relationships, identifying new growth opportunities, supporting business development activities, and shaping go‑to‑market strategies.

You will also:

  • Lead workstreams and coach junior colleagues, bringing together cross‑functional teams and specialists.
  • Collaborate with Financial Services clients, the Netherlands & Nordics Talent practice and Accenture’s international network of experts.
  • Balance changing priorities and timelines while keeping delivery focused on practical, measurable outcomes.
  • Contribute to an inclusive, supportive team culture and continue developing your expertise in Change & Transformation Management.
About You

You bring a background in management consulting, organisational change or business transformation, with experience delivering people‑centred change in complex, technology‑enabled programmes. You understand the opportunities and challenges facing banks, insurers and capital markets firms as they modernise systems, redesign operating models and introduce new ways of working. Your project experience may include roles such as Change Manager, Transformation Lead, Organisational Change Lead, Change and Communications Lead or Business Project Manager.

You are passionate about the people side of transformation and about turning strategic ambitions into meaningful, measurable change. You can align leaders around a shared vision, engage stakeholders and change networks, and shape communication, training and adoption activities that help people embrace new technologies, processes and behaviours. You use data and feedback to assess readiness, measure adoption and improve your approach iteratively.

You are comfortable leading workstreams and multidisciplinary teams in fast‑paced, complex environments, combining strategic thinking with hands‑on delivery. You build trusted relationships with senior client stakeholders, coach junior colleagues and solve problems in a people‑oriented, insight‑driven way. Most importantly, you are a collaborative colleague who helps teams navigate uncertainty and achieve outcomes together.

Requirements
  • 5+ years of relevant experience in organisational change, future workforce and/ or Human Resources; for example, guiding organisations in their transformation journey, designingand implementing large‑scale communication and training programmes, or upskill leaders to carry out desired behaviours.
  • Management consulting experience or experience working within Financial Services, is a plus, not a prerequisite
  • Strong consulting skills and the ability to engage senior business and HR stakeholders
  • Strong self‑leadership, with experience leading workstreams, collaborating in teams and coaching junior colleagues
  • Understanding of organisational change and transformation components and complexicty, preferably within financial services and knowledge of banking, insurance, or capital markets transformation challenges
  • A commercial mindset, the ability to build trusted client networks and a focus on measurable business and workforce outcomes
  • Experience collaborating with cross‑functional project teams in a global environment
  • Professional proficiency in English; Danish language skills is an advantage for local client engagement, but not a requirement
  • Track record as people‑oriented, insight driven and iterative problem solver
  • A master’s degree in a relevant field, such as business, engineering, or behavioural and social sciences
What We Offer
  • Membership in our growing Netherlands & Nordics Talent team, with access to a global network of experts at the forefront of talent reinvention
  • The opportunity to shape your career around your aspirations, with regular support from your People Lead
  • A competitive salary, bonus schemes, health insurance, an employee share purchase programme, and other benefits
  • A strong commitment to employee well‑being and work‑life balance, including flexible arrangements that support family life, mental health, and well‑being
  • A supportive, encouraging and fun team who always roots for one another
  • Market‑leading expertise, a steep learning curve and great opportunities for development
  • Opportunities to participate in corporate citizenship initiatives, including volunteering, charity work, and Inclusion & Diversity networks
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