Assistant Store Manager

JD Sports Fashion Denmark ApS; Aarhus; On-site; DKK 320,000 - 460,000; Full time

Benefits offered by this job

Holiday Allowance

Discretionary Bonus

Staff Discount

Pension Scheme

Personal development

Job summary

JD Sports Fashion Denmark ApS in Aarhus is seeking an Assistant Manager to support the Store Manager in daily operations at Brunns Galleri. You will lead a team, drive customer experience, and help achieve store KPIs.

You will train staff, assist with recruitment, manage visuals, pricing, and stock presentation, and ensure excellent service. The role rewards leadership and offers personal development opportunities.

Qualifications

• Retail management experience.
• Experience in leading and motivating a team.
• Excellent Time Management skills.
• Strong verbal and written communication skills.
• IT skills - Microsoft Outlook, Word and Excel.

Responsibilities

• Train and plan career paths with the store manager and promote progression within the group.
• Assist in recruitment, new starter inductions, and staff training.
• Analyze the store dashboard to hit KPI and, where possible, exceed them.
• Provide supervisory support on the sales floor and sell personally when needed.
• Maintain appropriate staffing for peak and off-peak times.

Skills

Retail Management

Team leadership

Time management

Communication skills

Tools

MS Outlook

MS Word

MS Excel

Job description

Are you our new Assistant Manager?

Are you crazy about streetwear and sneakers like us? Who loves to lead and motivate a team and provide customers with the best customer experience possible? Do you have experience being a team leader and loves motivating colleagues?

If yes, keep reading as we are looking for a new Assistant Manager in Brunns Galleri, Aarhus Denmark.

Role Overview:

In this role, you will assist the Store Manager in the day to day running of the store. Taking ownership of a number of duties while making sure that the stores KPIs are achieved.

Key duties/ responsibilities:

Employees

• Train and making career plans together with the store manager for internal employees and promote progression within the group.
• Assist with store recruitment, new starter inductions, and staff training.

Sales

• Ensure and analyzing the store's dashboard to achieve targets and KPI and, where possible, exceeded.
• Supervisory help is always available on the sales floor, selling personally where
  necessary.
• The staffing structure in the branch allows adequate floor coverage at all times taking into account normal peaks and troughs in the sales pattern.

Customer Service

• Motivate and train the team to ensure that customers are given courteous, considerate and responsible advice.
• Deal with all customer complaints, whether out of service or merchandise, according to company policy, ensuring that they are handled promptly , courteously and objectively.
• Support the Team in making the customers encouraged to return as a result of courteous and competent service.

Visual Merchandising

• Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
• Ensure that all merchandise is correctly priced, price amendments are actioned and all POS is correctly displayed.
• Keep stock on display clean and presentable at all times.

Skills/Experience/Knowledge Needed

• Retail Management experience.
• Experience in leading and motivating a team
• Excellent Time Management skills.
• Strong verbal and written communication skills.
• IT skills - Microsoft Outlook, Word and Excel.
  We know our employees puts a great effort into to making JD Sports the success it is today and in turn, we offer them some amazing benefits:
• Holiday Allowance
• Discretionary Bonus Scheme
• Staff Discount On JD Group and other brands within the organisation
• Pension Scheme
• Personal development opportunities to learn and develop at work.