AI Solutions Engineer - Sales & Customer Services

Danfoss; Nordborg; On-site; DKK 750,000 - 950,000; Full time

Job summary

Danfoss Climate Solutions is hiring an Applied AI Engineer to shape how AI transforms Sales and Customer Service. You will explore high-value opportunities, develop prototypes, and drive successful solutions into everyday workflows across global teams.

Ideal candidates have 3+ years in AI, automation, or digital transformation, strong English communication, and the ability to translate business needs into technical solutions.

Qualifications

• At least 3 years of experience in AI, automation, solution engineering, digital transformation, technical consulting, or a similar hands‑on role.
• Experience working directly with business stakeholders and translating business needs into practical technical solutions.
• Curiosity about modern AI technologies and a willingness to experiment with new approaches.
• Understanding of commercial processes such as Sales Operations, Customer Service, CRM, pricing, quotations, or product information management.
• Strong communication skills in English and the ability to collaborate across business and technical teams.

Responsibilities

• Work directly with Sales, Customer Service, and business stakeholders to identify high-impact opportunities for AI and automation.
• Translate business challenges into practical AI-enabled solutions, prototypes, and proof-of-concepts.
• Configure, test, and implement AI solutions using modern technologies such as LLMs, AI agents, workflow automation, APIs, and enterprise platforms.
• Collaborate with software engineers, data engineers, product owners, and business experts to bring successful ideas into production.
• Measure adoption, business value, and user feedback to continuously improve delivered solutions.

Skills

AI

Automation

Python

APIs

SQL

LLMs

AI agents

Low-code platforms

Tools

CRM

Workflow automation

Job description

The Impact You'll Make

Help shape how AI transforms Sales and Customer Service at Danfoss Climate Solutions.

As our Applied AI Engineer, you'll work directly with business teams to identify high-value opportunities where AI, automation, and digital technologies can simplify work, improve decision-making, and create measurable business impact.

You’ll rapidly move from business problems to working prototypes—experimenting, validating ideas, and helping successful solutions become part of everyday work.

This role combines technology, problem solving, and business collaboration. It is ideal for someone who enjoys understanding how people work today and finding smarter ways of working tomorrow.

What You’ll Be Doing

• Work directly with Sales, Customer Service, and business stakeholders to identify high-impact opportunities for AI and automation.
• Translate business challenges into practical AI-enabled solutions, prototypes, and proof-of-concepts.
• Configure, test, and implement AI solutions using modern technologies such as LLMs, AI agents, workflow automation, APIs, and enterprise platforms.
• Collaborate with software engineers, data engineers, product owners, and business experts to bring successful ideas into production.
• Measure adoption, business value, and user feedback to continuously improve delivered solutions.

What We're Looking For

We're looking for someone who enjoys solving real business problems with technology.

• At least 3 years of experience in AI, automation, solution engineering, digital transformation, technical consulting, or a similar hands‑on role.
• Experience working directly with business stakeholders and translating business needs into practical technical solutions.
• Curiosity about modern AI technologies and a willingness to experiment with new approaches.
• Understanding of commercial processes such as Sales Operations, Customer Service, CRM, pricing, quotations, or product information management.
• Strong communication skills in English and the ability to collaborate across business and technical teams.

Experience with Python, APIs, SQL, low-code platforms, LLMs, AI agents, or workflow automation is highly valued.

What You'll Get From Us

• The opportunity to help define how AI is used across Sales and Customer Service in a global industrial company.
• Freedom to experiment with emerging AI technologies and quickly turn ideas into real business solutions.
• End-to-end ownership—from identifying business problems to testing solutions and measuring their impact.
• Collaboration with experts across AI, Digital, Data, Engineering, and commercial teams around the world.
• Continuous learning in one of the fastest-growing areas of technology while working on challenges that matter.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.