AI-Driven Process Transformation Lead

Freelio; Denmark; On-site; DKK 900,000 - 1,300,000; Full time

Benefits offered by this job

Flexible work

Learning & development

Global expertise access

Job summary

Accenture is seeking a Transformation Designer focused on AI-enabled processes to drive future-state design and operating models across industries. You will lead client discovery, benchmark analyses, and design thinking workshops, shaping AI agent experiences and human-agent handoffs.

You will collaborate with cross-functional teams and coach junior practitioners while advancing adoption of new ways of working and ensuring practical, credible transformation outcomes.

Qualifications

• Extensive experience in process excellence, process redesign, or management consulting.
• Proven ability to lead client discovery workshops and present recommendations to senior leadership.
• Experience building benchmarking analyses and change-impact assessments.
• Experience using AI-assisted tools for benchmarking, analytics, or workshop facilitation.
• Experience designing future-state processes with AI to reinvent work processes (operating model changes, adoption approaches).
• Bachelor's Degree or equivalent

Responsibilities

• Lead future-state process specification, AI integration design, operating model changes, and adoption planning.
• Run client discovery workshops and stakeholder interviews; present and defend recommendations to senior client leadership; manage day-to-day client relationships.
• Drive benchmarking analysis and change-impact assessments grounded in deep knowledge of the industry.
• Facilitate design thinking sessions and co-creation workshops with cross-functional client teams.
• Connect operating model to future-state processes to drive transformation approaches that are practical and credible.
• Coach junior practitioners on process redesign methods and AI integration.

Job description

Accenture is seeking a Transformation Designer focused on AI-enabled processes to drive future-state design and operating models across industries. You will lead client discovery, benchmark analyses, and design thinking workshops, shaping AI agent experiences and human-agent handoffs.

You will collaborate with cross-functional teams and coach junior practitioners while advancing adoption of new ways of working and ensuring practical, credible transformation outcomes.