AI-Driven IT Engineer: Automation & Infra Innovator

Nexfeld Group; Aarhus; Hybrid; DKK 700,000 - 900,000; Full time

Benefits offered by this job

Work with cutting-edge AI and automate

Opportunities for professional growth

Flexible hybrid working arrangements

An international environment with Nexf

office in Denmark, Germany, Norway

Job summary

Nexfeld Europe, an AI-first IT solutions provider, seeks an AI IT Engineer for its Aarhus office to drive AI-driven automation across operations, security, and device management. You will design scalable, secure IT automation and contribute to the company’s AI strategy.

You will work from the Aarhus office approximately three days per week and collaborate with a global Modaxo-backed team focused on public transportation tech and AI-enabled services.

Qualifications

• Strong knowledge of Windows Server, Linux, networking and firewalls.
• Experience with VMware, Hyper-V and IT monitoring tools.
• Experience with AI-driven automation, workflows, and prompt design.
• Knowledge of cybersecurity, endpoint protection, and access management.
• Excellent communication skills in English, our corporate language.
• Experience with PowerShell, Python, Azure, Microsoft 365, Copilot Studio, Jira Service Management, or similar automation platforms is an advantage.

Responsibilities

• Design and implement AI-driven IT operations workflows.
• Build prompts, knowledge structures, and automation logic for AI agents.
• Continuously improve AI performance through monitoring, testing, and feedback.
• Define clear escalation paths between AI systems and human specialists.
• Evaluate, implement, and optimize AI platforms such as Microsoft Copilot, Azure AI, Claude, and similar technologies.
• Transform IT expertise into AI-ready knowledge bases, runbooks, and decision trees.
• Maintain documentation for infrastructure, networks, systems, and configurations.
• Define monitoring metrics, alerts, and anomaly detection criteria.
• Support AI learning and optimization through structured incident and operational data.
• Validate AI-driven actions across server, network, cloud, and virtual environments.
• Review automation outputs and refine workflows to ensure accuracy and reliability.
• Support security monitoring, vulnerability management, and compliance initiatives.
• Ensure adherence to ISO 27001, GDPR, and internal governance standards.
• Develop AI-assisted onboarding, offboarding, and device management processes.
• Implement intelligent provisioning and self-service support solutions.
• Enhance Jira Service Management through AI-powered ticket classification, routing, and resolution.
• Stay current with emerging AI technologies and IT automation trends.
• Pilot and evaluate new AI tools, platforms, and use cases.
• Promote AI adoption and digital transformation across the IT organization.
• Contribute to Nexfeld's AI strategy, roadmap, and future vision.

Skills

Windows Server

Linux

Networking

Firewalls

VMware

Hyper-V

AI-driven automation

Prompt design

PowerShell

Python

Azure

Microsoft 365

Copilot Studio

Jira Service Management

Tools

Jira Service Management

Azure

Copilot Studio

Microsoft 365

Job description

Nexfeld Europe, an AI-first IT solutions provider, seeks an AI IT Engineer for its Aarhus office to drive AI-driven automation across operations, security, and device management. You will design scalable, secure IT automation and contribute to the company’s AI strategy.

You will work from the Aarhus office approximately three days per week and collaborate with a global Modaxo-backed team focused on public transportation tech and AI-enabled services.