Account Development Representative

Relesys; Københavns Kommune; On-site; DKK 360,000 - 540,000; Full time

Benefits offered by this job

Growth potential in unicorn-backed biz

Career path towards specialist roles

Occasional travel to global offices

Office-first culture with team events

Lunch scheme with cake

Homemade buns midweek

Free barista coffee and beverages

Massage sessions every second Monday

Modern Nordhavn office near Orientkaj

Friday bars and activity clubs

Job summary

Relesys is seeking an Account Development Representative in Copenhagen to deepen relationships with an existing client base, identify upsell opportunities, and book qualified meetings for Account Managers and CSMs. You will operate within a fast-paced, target-driven environment and collaborate across teams to maximize client value.

Join a dynamic SaaS company with strong retail, hospitality and frontline workforce focus.

Qualifications

• 6+ months in outbound sales development or a client-facing commercial role (B2B SaaS advantageous).
• Proactive outreach including cold calling and building relationships in an account-based context.
• Strong ability to understand clients, their business and challenges, and articulate value.
• Excellent communication across phone, email and LinkedIn with multiple stakeholders.
• Thrives in a fast-paced, target-driven environment with multiple priorities.
• Frontline experience in retail/hospitality is a plus; MEDDPICC/Command of the Message is advantageous.
• Bachelor’s degree in business/marketing or related field is preferred.

Responsibilities

• Generate qualified upsell and cross-sell pipeline within existing client accounts using cold calling, email, and LinkedIn.
• Map whitespace and translate insights into qualified conversations and expanded opportunities.
• Qualify opportunities and book meetings directly with Account Managers or CSMs, with context.
• Collaborate with BD Consultants, Account Managers, and CSMs to align on health, priorities and timing.
• Develop knowledge of Relesys solutions and communicate ROI across industries; stay updated on trends and roadmap.
• Own activity metrics, pipeline targets and weekly sales rhythm; improve outreach quality and targeting.

Skills

Outbound sales

Cold calling

Relationship building

Communication skills

Target-driven

Retail/hospitality industry knowledge

Education

Bachelor's degree in business/marketing or related field

Tools

LinkedIn outreach

CRM software

Job description

Turn our existing client base into our biggest growth engine, and kick-start your career in account-based sales! As a fulltime Account Development Representative at Relesys, you will play a pivotal role in unlocking the growth potential within our existing client portfolio. Where the Business Development team focuses on opening new doors, you focus on going deeper - identifying upsell and cross-sell opportunities across our already strong client relationships with brands like Salling Group, COOP, Carlsberg, Vestas, Specsavers, Joe & the Juice, and many more. In this role, you will work closely alongside our Account Manager and Client Success Managers, reporting to the Director of Sales based in Copenhagen. Together you will map white space, spot expansion signals, and book qualified meetings for our Account Managers and CSMs to take forward. It is a unique position at the intersection of sales and client relationships - and a powerful stepping stone towards becoming an Account Manager, Account Executive, or Client Success Manager.

What You'll Be Doing

• Account-Based Outreach Generate qualified upsell and cross-sell pipeline, and execute structured, targeted outreach to contacts within existing client accounts - across cold calling, email, and LinkedIn. Engage new stakeholders, reactivate dormant contacts, and expand your footprint within each account.
• Expansion Opportunity Identification Map organizational white space and work with internal data and client insights to spot signals of growth potential - new departments, new markets, leadership changes, or product gaps - and translate these into qualified conversations.
• Pipeline Qualification & Meeting Booking Understand the current state of each client relationship, map out decision-makers and influencers, qualify expansion opportunities, and book meetings directly with the relevant Account Manager or CSM - handing off with context and confidence.
• Sales & CS Collaboration Partner with Business Development Consultants, Account Managers, and Client Success Managers to align on account health, priorities, and timing. Share insights from outreach to sharpen targeting and messaging.
• Market & Product Knowledge Become an expert with the Relesys solutions, our value proposition, and how different modules and use cases apply across industries. Stay current on trends in retail & hospitality, and connect it to our product releases and roadmap to articulate ROI to existing clients.
• Sales Discipline Own your activity metrics, pipeline targets, and weekly sales rhythm. Continuously improve outreach quality, conversion rates, and stakeholder mapping.

We invest heavily in training, coaching, and structured development to help you grow.

Who are you?

• 6+ months of experience in outbound sales development, account development, or a client-facing commercial role - B2B SaaS experience is a strong advantage
• Comfortable with proactive outreach including cold calling, and building relationships in an account-based context - you know how to add value from the first conversation
• Strong desire to understand clients deeply: their business, their challenges, and where Relesys can help them grow
• Outstanding communication skills across phone, email, and LinkedIn - you engage stakeholders at multiple levels with confidence and clarity
• Thrive in a fast-paced with a target-driven environment and manage multiple priorities
• Experience from or genuine interest in the retail, hospitality, or frontline workforce industries is a plus - especially if you've worked as a frontline employee yourself
• Experience with MEDDPICC or Command of the Message is an advantage
• Preferred qualifications include a bachelor's degree in business, marketing, or a related field
• Fluent in English, both spoken and written and one of the Scandinavian languages.
• Based in or near Copenhagen

What do we offer?

• "Once in a lifetime" growth opportunity in an aspiring unicorn business that will 5x over the coming 4-5 years backed by the Private Equity fund, Copilot Capital
• Career path towards becoming specialist within your field, Account Executive, Account Manager or similar
• Occasional travels to Relesys global offices in line with onboarding, QBRs, Company events etc.
• A collaborative and thriving office-first culture where team spirit and fun are at the heart of everything we do
• Delicious lunch scheme with cake every Thursday
• Homemade buns every Wednesday made by our lovely Piccoline
• Free barista coffee, tea, and a fridge filled with soda
• Massage sessions every second Monday
• Our stylish Nordhavn office, just 100 meters from Orientkaj Metro, offers easy access to public transport and stunning ocean views
• Thriving Culture Club that plans Friday bars, running club, Tuesday fitness w. professional instructor, Wednesday bathing club, Summer parties, Christmas Parties and many other social events!

When and where do you start?

in November - December 2026!

We are welcoming applications from candidates based in or near Copenhagen.

Who are we?

Relesys isn't just another SaaS company; we are a dynamic force revolutionizing communication and performance management platforms. Established in 2014, we set out on a mission to bridge the gap between HQ and non-desk workers, fostering a thriving workforce.

What value do we bring? People are the heartbeat of our client's business. When employees are thriving and successful, businesses flourish and retention rates increase. Relesys enables our customers to achieve this through an all-in-one app that streamlines communications, training, and daily operations into their own customized and ever-evolving app.

With clients such as Salling Group, COOP, Carlsberg, and Vestas - to name just a few - Relesys serves clients in 15 different countries, supporting them in 40 languages with +500,000 licenses across 20,000 stores and users in +100 countries. We have a strong presence in the Nordics and EMEA, and we continue to increasingly attract clients from across the globe, as we are breaking into new, dynamic markets.

At Relesys, we're shaping the future for frontline workers across various industries: Retail, Hospitality, Production/Manufacturing, and Transportation - while having FUN, as our rule number one! Join us on this thrilling journey as we grow and venture into new horizons.

Our Culture

Building a world-class organization and culture is our highest priority. We believe in the talent of our people and in long-term collaborations where we value an informal yet highly professional culture. We always go 'the extra mile' for our colleagues and clients, but rule number one - Have fun! This rule is always at the forefront of our minds when we come to work, creating an environment that is filled with passion, energy, and inspiration. We are eager to see what exciting contributions you, as our new colleague, will bring, as we believe that each and every individual has a tremendous influence on the whole.