Account Development Representative

Relesys; København; On-site; DKK 440,000 - 600,000; Full time

Benefits offered by this job

Growth opportunities

Private equity-backed growth

Job summary

Relesys is seeking an Account Development Representative to deepen relationships with our existing client base in a dynamic, growth-driven role in Copenhagen. You will uncover upsell opportunities, map whitespace, and book qualified meetings for Account Managers and CSMs.

The role blends sales acumen with client relationship management within a fast-paced, collaborative team. You will work with cross-functional teams, engaging stakeholders across levels, and become an expert on Relesys solutions

Qualifications

• 6+ months of outbound sales or account development experience in a B2B environment.
• Strong communication skills across phone, email and social channels.
• Fluent in English and one Scandinavian language, based in or near Copenhagen.

Responsibilities

• Generate qualified upsell and cross-sell opportunities within existing client accounts.
• Map white space and identify expansion signals to drive meetings for Account Managers.
• Qualify opportunities and book meetings with the appropriate account team members.
• Collaborate with BD, Account Managers, and Client Success Managers on strategy.
• Develop knowledge of Relesys solutions and ROI to articulate value to clients.
• Track activity metrics and continuously improve outreach quality.

Skills

Outbound sales

Account development

B2B SaaS

Communication

English fluency

Education

Bachelor's degree

Tools

LinkedIn

CRM

Job description

Turn our existing client base into our biggest growth engine, and kick-start your career in account-based sales!

As a fulltime Account Development Representative at Relesys, you will play a pivotal role in unlocking the growth potential within our existing client portfolio. Where the Business Development team focuses on opening new doors, you focus on going deeper - identifying upsell and cross-sell opportunities across our already strong client relationships with brands like Salling Group, COOP, Carlsberg, Vestas, Specsavers, Joe & the Juice, and many more.

In this role, you will work closely alongside our Account Manager and Client Success Managers, reporting to the Director of Sales based in Copenhagen. Together you will map white space, spot expansion signals, and book qualified meetings for our Account Managers and CSMs to take forward. It is a unique position at the intersection of sales and client relationships - and a powerful stepping stone towards becoming an Account Manager, Account Executive, or Client Success Manager.

This is an exciting and transformative time to join Relesys. In strategic partnership with Private Equity fund Copilot Capital, the coming years will bring extensive growth and opportunities along the way. You'll get a unique chance to make a tremendous impact - not just on new business, but on the clients who are already trusting us to power their frontline workforce every single day.

What You'll Be Doing

• Account-Based Outreach Generate qualified upsell and cross-sell pipeline, and execute structured, targeted outreach to contacts within existing client accounts - across cold calling, email, and LinkedIn. Engage new stakeholders, reactivate dormant contacts, and expand your footprint within each account.
• Expansion Opportunity Identification Map organizational white space and work with internal data and client insights to spot signals of growth potential - new departments, new markets, leadership changes, or product gaps - and translate these into qualified conversations.
• Pipeline Qualification & Meeting Booking Understand the current state of each client relationship, map out decision-makers and influencers, qualify expansion opportunities, and book meetings directly with the relevant Account Manager or CSM - handing off with context and confidence.
• Sales & CS Collaboration Partner with Business Development Consultants, Account Managers, and Client Success Managers to align on account health, priorities, and timing. Share insights from outreach to sharpen targeting and messaging.
• Market & Product Knowledge Become an expert with the Relesys solutions, our value proposition, and how different modules and use cases apply across industries. Stay current on trends in retail & hospitality, and connect it to our product releases and roadmap to articulate ROI to existing clients.
• Sales Discipline Own your activity metrics, pipeline targets, and weekly sales rhythm. Continuously improve outreach quality, conversion rates, and stakeholder mapping.

We invest heavily in training, coaching, and structured development to help you grow.

Who are you?

• 6+ months of experience in outbound sales development, account development, or a client-facing commercial role - B2B SaaS experience is a strong advantage
• Comfortable with proactive outreach including cold calling, and building relationships in an account-based context - you know how to add value from the first conversation
• Strong desire to understand clients deeply: their business, their challenges, and where Relesys can help them grow
• Outstanding communication skills across phone, email, and LinkedIn - you engage stakeholders at multiple levels with confidence and clarity
• Thrive in a fast-paced with a target-driven environment and manage multiple priorities
• Experience from or genuine interest in the retail, hospitality, or frontline workforce industries is a plus - especially if you've worked as a frontline employee yourself
• Experience with MEDDPICC or Command of the Message is an advantage
• Preferred qualifications include a bachelor's degree in business, marketing, or a related field
• Fluent in English, both spoken and written and one of the Scandinavian languages.
• Based in or near Copenhagen

What do we offer?

• "Once in a lifetime" growth opportunity in an aspiring unicorn business that will 5x over the coming 4-5 years backed by the Private Equity fund, Copilot Capital
• Career path towards becoming specialist within your field, Account Executive, Account Manager or similar
• Occasional travels to Relesys global offices in line with onboarding, QBRs, Company events etc.
• A collaborative and thriving office-first culture where team spirit and fun are at the heart of everything we do
• Delicious lunch scheme with cake every Thursday
• Homemade buns every Wednesday made by our lovely Piccoline
• Free barista coffee, tea, and a fridge filled with soda
• Massage sessions every second Monday
• Our stylish Nordhavn office, just 100 meters from Orientkaj Metro, offers easy access to public transport and stunning ocean views
• Thriving Culture Club that plans Friday bars, running club, Tuesday fitness w. professional instructor, Wednesday bathing club, Summer parties, Christmas Parties and many other social events!

When and where do you start?

We are looking for a colleague to start in October 2026!

We are welcoming applications from candidates based in or near Copenhagen.

We can't wait to hear from you!

Who are we?

Relesys isn't just another SaaS company; we are a dynamic force revolutionizing communication and performance management platforms. Established in 2014, we set out on a mission to bridge the gap between HQ and non-desk workers, fostering a thriving workforce.

What value do we bring? People are the heartbeat of our client's business. When employees are thriving and successful, businesses flourish and retention rates increase. Relesys enables our clients to achieve this through an all-in-one app that streamlines communications, training, and daily operations into their own customized and ever-evolving app

With clients such as Salling Group, COOP, Carlsberg, and Vestas - to name just a few - Relesys serves clients in 15 different countries, supporting them in 40 languages with +500,000 licenses across 20,000 stores and users in +100 countries. We have a strong presence in the Nordics and EMEA, and we continue to increasingly attract clients from across the globe, as we are breaking into new, dynamic markets.

At Relesys, we're shaping the future for frontline workers across various industries: Retail, Hospitality, Production/Manufacturing, and Transportation – while having FUN, as our rule number one! Join us on this thrilling journey as we grow and venture into new horizons.

Our Culture

Building a world‑class organization and culture is our highest priority. We believe in the talent of our people and in long-term collaborations where we value an informal yet highly professional culture. We always go 'the extra mile' for our colleagues and clients, but rule number one - Have fun! This rule is always at the forefront of our minds when we come to work, creating an environment that is filled with passion, energy, and inspiration. We are eager to see what exciting contributions you, as our new colleague, will bring, as we believe that each and every individual has a tremendous influence on the whole