As a dispatcher for chauffeur services at Pure Mobility, you coordinate drivers, vehicles and active passenger transport assignments. This dispatcher job in Munich combines chauffeur dispatch, transport coordination and real-time operational decisions. When schedules change or event assignments evolve at short notice, you set priorities and work directly with chauffeurs and the event team. The role is focused on professional passenger transport rather than freight, cargo or warehouse logistics.
Your responsibilities
- Dispatch chauffeurs and vehicles for passenger, special and event assignments
- Monitor active journeys and make real-time decisions when schedules change
- Manage client assignments reliably from initial request through invoicing
- Prepare quotations and daily-rate offers and coordinate partner services
- Support clients, chauffeurs and business partners during live operations
- Work closely with the operational and event management teams
- Resolve complaints and administrative or organisational tasks pragmatically
Essential qualifications
- Commercial training or a comparable qualification
- Professional dispatch experience, ideally in chauffeur services or passenger transport
- Confidence using modern dispatch software and Microsoft Office
- Sound judgement, organisational ability and a strong understanding of live operations
- An independent, cost-conscious and solution-oriented working style
- Teamwork, service orientation and flexibility when circumstances change
- Very good German and at least good English
Additional advantages
- Experience in a chauffeur company or event organisation
- Training or practical experience in travel services
- Additional language skills
Your working environment
- Modern Dispatch Tools Professional software and multiple monitors support the coordination of active assignments.
- Professional Equipment A smartphone and laptop simplify communication with chauffeurs, clients and partners.
- Ergonomic Workplace Work in modern offices directly connected to live operations.
- Direct Decisions A personal team coordinates closely and resolves short-notice changes together.
- Mobility Pool vehicles are available for business journeys, and free parking is provided at the location.
- Accessible Location The Unterföhring site has good public transport connections.
- Office Drinks Coffee and other drinks are available free of charge at the workplace.
- Development Internal training, individual development and additional responsibility are agreed personally.