Vice President, Account Management

Mastercard; Frankfurt; Hybrid; EUR 100.000 - 140.000; Vollzeit

Zusammenfassung

A leading global payments technology company seeks a Vice President for Account Management to oversee a portfolio of Fintech partners. The candidate will lead various initiatives, focusing on solution design and developing customer relationships in the German-speaking market. Responsibilities include strategic planning, P&L management, and building compelling payment solutions. Ideal candidates will possess strong communication skills, be results-oriented, and have leadership experience in the tech-centric environment. Fluency in German and English is required, and an MBA or Bachelor's degree is preferred.

Qualifikationen

• Experience in Fintech, Payments, e-commerce, Retail, or Financial Services.
• Proven ability to develop sustainable business relationships.
• Track record of achieving business development targets.

Aufgaben

• Manage account management for Fintech partners in German speaking markets.
• Develop and implement country-wide go-to-market plans.
• Build trusted relationships and design customer solutions.

Kenntnisse

Experience in fast paced technology environment

Results-oriented

Strong communication skills

Strategic thinking

Negotiation skills

Fluent English and German

Team player

Ausbildung

MBA or Bachelor's degree

Jobbeschreibung

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Account Management overview- The Vice President Fintech - German Cluster is responsible for the account management of a portfolio with Fintech partners in German speaking markets. The role strongly focused on solution design, digital development, business case design as well as customer negotiations and implementations. Furthermore, the development of customer relationships, the regional business development strategy as well as the long‑term customer development are key elements of the role. The role is directly connected to the Central European divisional leadership and includes the management of a dedicated Business Development and Account Management team reporting directly to this role. The position requires leadership experience, strong business acumen, relevant market insights as well as strong subject matter expertise in digital payments‑related products in order to help deliver digital products and solutions suiting the local market needs. Besides being a self‑starter that easily connects with our partners you need to have a technological mindset and the willingness to go the extra mile with our clients to create compelling payment solutions. Strong People Leader with the ability to further drive the growth of an exceptional team: Define the growth and innovation agenda together with a highly specialized and motivated team. Grow and progress with our clients: Manage the segment P&L and define strategy, set goals and execute on it in close collaboration with the Central European Divisional Management. Build trusted relationships with our Fintech & Digital clients! Structured customer account management and execution. Management of customers as well as internal stakeholders to successfully design, build and implement customer solutions. Develop and implement a country‑wide go‑to‑market plan, including product positioning, development of key benefits, and target customer for the local digital solutions. Drive solution design, sales and product delivery in a highly competitive, fast changing environment. Build compelling solutions! Be responsible for the design, launch and management of our overall integration approach and work with the customer and technical solution architects as well as product managers on the product roadmap to fit the market needs. Proactively manage new partnership idea pipeline that anticipates and/or responds new technological trends as well as eco system stakeholder needs and competitive threats. Create business cases, implementation, end to end operational and support processes, and product roadmaps for concepts under development. Close & Scale! Ensure growth and tactical targets are reached. Leadership! We at Mastercard strive to think bold, innovate with intention and deliver scalable solutions and have the ability to bring in different perspectives and help each other to be great. We are looking for individuals that lead by example as team players! Continuous development and execution of strategic framework for the German speaking cluster Background in technology / e-/m‑Commerce.

Location

München / Berlin / Frankfurt. You will be based in Munich / Berlin or Frankfurt and will need to travel.

All about you-Things we expect from you

• Experience in fast paced, technology centric environment including Fintech, Payments, e-commerce, Retail, Financial Services and/or Consulting.
• Curiosity, can‑do attitude, agility, creativity and a real team player.
• Results‑oriented and customer‑focused self‑starter: Track record in achieving business development targets and building customer relationships through customer sales.
• Proven ability to develop sustainable business relationships in diverse environments and track record of successful sales.
• Strong communication skills and ability to act in matrix environment.
• Ability to understand and execute on key operational aspects, and attentive to details.
• Business acumen with the ability to create solutions that meet real customer needs.
• Experience in leading & developing a team to achieve high performance.
• Track record of relationship management and negotiation skills.
• Strategic thinking and outstanding communication skills on all levels.
• Fluent English and German, more languages are better.
• A strong team player with great interpersonal and cross‑cultural skills.
• Fluency in German and English - written and spoken.
• And yes, an MBA or bachelor.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.