Tour Guides (f/m/d) for the Lighthouse Visitor Centre

European XFEL; Schenefeld; Vor Ort; EUR 20.000 - 40.000; Teilzeit

Zusammenfassung

A research organization in Schenefeld is looking for a tour guide for its Communications group. The role involves leading educational tours for various audiences, ensuring participant safety, and providing information about the European XFEL facility. Ideal candidates should be enrolled in or graduated from relevant fields, possess strong communication skills, and be fluent in German. A supportive, flexible work environment with generous benefits is offered.

Leistungen

30 days of vacation

Flexible working times

Childcare days

Generous pension scheme

Subsidized restaurant

Mental health support

Qualifikationen

• Currently enrolled or graduated in physics, chemistry, structural biology, materials science, or science teaching.
• Ability to communicate science to diverse audiences.
• Flexibility in working schedule required.

Aufgaben

• Guide tours and introduce visitors to the facility.
• Ensure compliance with safety rules during tours.
• Assist in managing bookings and inquiries.

Kenntnisse

Communication skills

Organisational skills

Problem-solving

Teamwork

Fluency in German

Knowledge of English

Ausbildung

Bachelor or Master in a related field

Jobbeschreibung

We are looking for a tour guide for our Communications group.

You will work in our research organization in the Communication Group. The Lighthouse Visitor Centre at European XFEL informs visitors about the facility and its research. Guided tours are offered for school classes, university students, scientists, as well as interested non-scientists. Tours are offered in German or English.

Responsibilities

• Work as a tour guide in the Lighthouse, after receiving training from communication and outreach staff
• Introduce visitors to the European XFEL facility, how it works and the research conducted here, either as an exhibition highlight tour or as a presentation
• Guide tours of our experiment hall, providing information and answering questions
• Ensure tour participants comply with safety and access rules
• Encourage tour participants to fill in the evaluation surveys
• Work at the information desk of the Lighthouse, after receiving training
• Act as a first point of contact for visitors to the Lighthouse, providing directions, and answering questions
• Respond to telephone and email enquiries
• Provide information about other public outreach activities and events
• Assist Lighthouse staff in managing bookings, tours and visits to the X cool Lab
• Assist with maintaining tour equipment and marketing supplies
• Possibly contribute to other outreach programmes and events both on and off campus

Qualifications

• Either currently enrolled university student or graduate of a Bachelor or Master in a subject related to European XFEL, including physics, chemistry, structural biology, materials science, or science teaching.
• Interest in guiding school and university students as well as members of the public at European XFEL
• Ability to communicate the science behind the facility in an easy-to-understand way as well as to speak in front of larger groups
• Organisational, communication and problem-solving skills
• Ability to work in a team, independence, sense of responsibility
• Fluency in German (C1) and a working knowledge of English (ability to lead tours in both languages is considered an asset)
• Interest in a student job or mini-job
• Readiness to work on a flexible schedule including on weekends and outside standard office hours
• For applicants to a working-student position, it is our preference that you will remain enrolled for at least one more year. We also kindly ask you to include the expected completion date of your studies in your cover letter

Become part of a vibrant international and multi-cultural team of scientists, engineers, technical and administrative staff. Be involved in cutting edge scientific and technical progress and participate in our international networks. Experience our atmosphere of tolerance and respect.

Benefits

Salary and benefits are similar to those of public service organizations in Germany, this includes, for example:

• family friendly working environment (e.g. additional childcare days)
• flexible working times and option for work from home depending on tasks
• 30 days of vacation, 24th and 31st of December are free as a courtesy of the employer
• extensive relocation benefits
• generous company pension scheme (6,45% of monthly salary)
• monthly social events and subsidized company restaurant
• partially financed job-tickets for public transportation
• extensive training opportunities incl. subsidized English and German language classes
• Easy and free access to a mental health platform to support your wellbeing

Our company language is English.