Technical Writer - Music Apps

Apple Inc.; Rellingen; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

Apple Inc. seeks a Technical Writer or Content Designer to craft customer-facing text for Logic Pro, GarageBand, MainStage, and companion apps on iOS/macOS. You will drive Help docs, learning materials, and in-app UX strings, using LLM tools to iterate content with precision and voice.

The role requires collaboration with design, engineering, and product teams to translate complex concepts into intuitive guidance for both beginners and professionals in a fast-paced environment.

Qualifikationen

• Demonstrated professional experience in the music tech industry in a customer communication-focused position such as technical writing, UX writing/content design, or instructional design.
• Proven ability to write clear, concise in-app UX strings and microcopy, step-by-step instructional guides, and comprehensive Help documentation.
• Hands-on experience using generative AI tools, prompt engineering, and LLM-assisted pipelines to research, draft, edit, and scale high-quality, customer-facing content.
• Experience building or utilizing LLM tooling (such as RAG for automated terminology compliance, style checks, or ground truth generation) is a strong plus.

Aufgaben

• Responsible for customer-facing text deliverables across Logic Pro, GarageBand, MainStage, and companion apps.
• Leverages LLM technologies and prompt-assisted workflows to accelerate text generation while critically reviewing, editing, and curating output for voice, tone, technical accuracy, and conciseness.
• Crafts intuitive UI strings, tooltips, onboarding flows, and instructional features that integrate seamlessly into the product experience.
• Partners closely with design, engineering, and product teams to independently research new features and convert complex, abstract technical concepts into intuitive, workflow-driven guidance.
• Develops innovative, scalable solutions to help both beginner and professional musicians learn and master our technologies.
• Collaborates with international teams across multiple projects with overlapping milestones and release cycles.

Kenntnisse

Technical writing

UX writing

Instructional design

LLM tooling

Git

Markdown/HTML/JSON

Ausbildung

Degree in Technical Communication

Degree in HCI

Degree in Information Design

Degree in Instructional Technologies

Tools

Git

SVN

Jobbeschreibung

Apple’s Music Apps team is looking for a passionate Technical Writer or Content Designer to drive customer-facing text experiences across our iOS and macOS applications. We are seeking a self-motivated individual who pairs excellent writing craft and hands-on music production expertise with deep experience leveraging Large Language Model (LLM) technologies to generate, iterate, and polish content.In this role, you will be responsible for end-to-end user guidance, spanning Help deliverables, learning materials, instructional features, and in-app UX strings. The ideal candidate is self-organized and thrives in a dynamic team environment that demands high quality, creativity, and consistency.

Description

• Responsible for customer-facing text deliverables across Logic Pro, GarageBand, MainStage, and companion apps, including Help documentation, learning materials, instructional features, and in-app UX strings.
• Leverages LLM technologies and prompt-assisted workflows to accelerate text generation while critically reviewing, editing, and curating output for voice, tone, technical accuracy, and conciseness.
• Crafts intuitive UI strings, tooltips, onboarding flows, and instructional features that integrate seamlessly into the product experience.
• Partners closely with design, engineering, and product teams to independently research new features and convert complex, abstract technical concepts into intuitive, workflow-driven guidance.
• Develops innovative, scalable solutions to help both beginner and professional musicians learn and master our technologies.
• Collaborates with international teams across multiple projects with overlapping milestones and release cycles.

Minimum Qualifications

• Demonstrated professional experience in the music tech industry in a customer communication-focused position such as technical writing, UX writing/content design, or instructional design.
• Proven ability to write clear, concise in-app UX strings and microcopy, step-by-step instructional guides, and comprehensive Help documentation.
• Hands-on experience using generative AI tools, prompt engineering, and LLM-assisted pipelines to research, draft, edit, and scale high-quality, customer-facing content. Experience building or utilizing LLM tooling (such as RAG for automated terminology compliance, style checks, or ground truth generation) is a strong plus.
• Deep knowledge of music production workflows on iOS and macOS, with hands-on experience in Apple’s music apps (Logic Pro, GarageBand, MainStage) strongly preferred.
• Proficient in modern content management and version control systems (Git/SVN). Hands-on experience with structured text formats (Markdown, HTML/XML, JSON) is a plus.

Preferred Qualifications

• Musical background/proficiency in music theory, sound design, or audio engineering is a strong bonus.
• High attention to detail and the ability to balance multiple deliverables under tight deadlines.
• Strong interpersonal skills with the ability to collaborate effectively across design, product, engineering, and localization teams to capture, refine, and verify technical details.
• Degree in Technical Communication, Human-Computer Interaction (HCI), Information Design, Instructional Technologies,

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

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