Technical Support Engineer for Traffic Sensors (mfd)

s.m.s, smart microwave sensors; Braunschweig; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading automotive technology firm in Niedersachsen seeks a Technical Support Specialist to train and support customers on cutting-edge radar sensor technology. The ideal candidate holds a degree in Electrical Engineering or Computer Science and has strong technical support experience along with excellent problem-solving skills. Fluency in English is essential, and knowledge of German is beneficial. This role offers permanent employment with flexibility through hybrid working arrangements, alongside extra perks like gym membership and team events.

Leistungen

Innovation with latest technologies

Team events

Gym membership

Flexible working arrangements

Qualifikationen

• Bachelor's degree in Electrical Engineering, Computer Science, or similar.
• Experience in technical support and customer service.
• Good technical understanding and problem-solving skills.

Aufgaben

• Support partners in technology-related projects.
• Responsible for customer training and support.
• Provide technical support via email, phone, and online meetings.

Kenntnisse

Technical support

Customer service

Problem-solving

Microsoft Office suite

Fluent English

Fluency in German

Ausbildung

Bachelor's degree in Electrical Engineering or Computer Science

Technician training in electronics

Tools

Salesforce

Jira

Linux

Java

Jobbeschreibung

Introduction

We are smartmicro leading specialist in high-performance automotive and traffic radar sensor technology. We design, develop and manufacture high-tech radar sensors for autonomous driving, intelligent traffic infrastructure and smart cities. Our mission is to make roads safer, enable autonomous driving in all-weather scenarios, optimize traffic flow for reduced travel times and enable greener smarter cities. We make the future of mobility a reality.

Your Tasks

• With excellent training and coaching you become a smartmicro product expert and start supporting our partners in multiple technology-related projects
• You will be responsible for training and supporting our customers
• Technical writing may also be required if necessary
• Your tasks includes technical support via email, phone and online meetings
• Sometimes you must travel to our customers
• We use Salesforce Sales & Support so you can enjoy working with the leading solution for CRM and ticketing

Your Strengths

• Bachelor's degree in Electrical Engineering, Computer Science or similar engineering-related studies, or trained Technician in a subject related to electronics
• You are experienced in the field of technical support and customer service
• You have a good technical understanding, problem‑solving skills and customer focus
• As an experienced computer user you have solid knowledge of Microsoft Office suite
• Fluent English skills are necessary; fluency in German and other languages is desirable

What you can expect from us

• Innovation: latest technologies, modern building and free charging of electric and hybrid electric vehicles
• Pleasant working environment: informal culture, motivated teams, short communication channels, room for active participation
• Future‑oriented workplace: permanent employment and individual training opportunities
• Attractive location: located directly next to the highway and bus stop with parking facilities for cars and bikes
• Flexible working: hybrid working (4 days office presence per week)
• Activities: team events, gym membership and more
• Other benefits

About us

Become a part of our innovative company and work together with us to develop our leading technology in the field of radar and hybrid sensors and systems.

Please send us your complete application with certificates by mail at or fill out the form at our career page.

Key Skills

Database, Jira, Linux, Bank, Java

Employment Type: Full-Time

Experience: years

Vacancy: 1