Technical Success Manager - Autodesk Forma ( DACH)

Autodesk; München; Hybrid; EUR 56.000 - 83.000; Vollzeit

Zusammenfassung

Autodesk is seeking Construction Industry professionals to drive digital transformation using Autodesk Construction Cloud across EMEA. You will lead technical engagements, create dashboards, and deliver trainings and integrations to help customers achieve their outcomes.

You will report to the Senior Manager of Construction Customer Success and partner with the Customer Success Manager to implement standardized and custom offerings within the Customer Success Plan.

Qualifikationen

• 5+ years in the AEC industry or AEC technology industry.
• Experience leading technology change management projects.
• Proven ability to compile platform analytics and dashboards.
• Willingness to travel to clients onsite as needed.

Aufgaben

• Discover customer business processes to build trusted advisor relationships.
• Develop workflows to unlock value in ACC.
• Align with change management best practices for adoption.
• Collaborate with Customer Success to implement deliverables.
• Influence product roadmap with customer feedback.
• Create dashboards, reports, and integrations to show value.

Kenntnisse

Change management

Dashboarding

Stakeholder engagement

AEC domain knowledge

Tools

Autodesk Construction Cloud

Forma

Jobbeschreibung

Position Overview

We are looking for Construction Industry professionals who are passionate about driving digital transformation throughout the industry. Coming from the AEC industry or having worked in the AEC tech industry, you willl utilise your experience to solve everyday customer challenges, engineering value for them through adoption of Autodesk Construction Cloud.

Job Requisition ID #

26WD95649

Position Overview

We are looking for Construction Industry professionals who are passionate about driving digital transformation throughout the industry. Coming from the AEC industry or having worked in the AEC tech industry, you willl utilise your experience to solve everyday customer challenges, engineering value for them through adoption of Autodesk Construction Cloud. Reporting to the Senior Manager of Construction Customer Success, you will lead technical engagements with some of the largest AECO organisations in EMEA. You will partner with the Customer Success Manager to deliver standardised and custom offerings which will be in consideration of documented programs in the Customer Success Plan. You will deliver and document health checks, custom workflows, training sessions, create dashboards, reports, and integrations to help customers achieve their desired outcomes.

Responsibilities

• Discover customer business and technical processes/workflows/requirements to build "trusted advisor" relationship and support customers in their digital transformation journey
• Develop processes and workflows which allow organisations to adopt and unlock value in Autodesk Construction Cloud
• Align with best practices for digital transformation change management, empowering customers to implement process and workflow changes
• Partner with Customer Success Managers to implement deliverables within the Customer Success Plan, addressing customer requirements and documenting value delivered
• Influence Product Roadmap through demonstrating business impact and working closely with relevant parties to prioritise requirements
• Maintain comprehensive industry technologies, trends and challenges to provide insight and guidance required to position the value of ACC
• Expert in all possibilities (and limitations) of Autodesk Construction Cloud Platform (Forma), being comfortable to challenge customers' status quo and demonstrate value through technical analysis and demos
• Share with team any best practices, competitive information, innovation, success stories and lessons learnt
• Use social media networks and public forums to build personal and Autodesk brand to establish credibility and promote solutions

Minimum Qualifications

• 5+ years of experience in the AEC industry and/or AEC technology industry
• Experience leading/managing successful technology change management projects, implementation and programs
• Confidence in compiling platform data analytics and dashboarding
• Passionate about moving the industry forward
• This is a remote position, but visiting customers onsite and in the office will be required

The Ideal Candidate

• You recognise the challenging and changeable nature of construction workflows and requirements
• You have a curious nature to uncover and understand customers challenges, industry trends and required workflows when adopting new technology and recommend best practices to increase and realise return on investment
• Confidence to understand customer business use cases to provide product feedback from customers and contribute to product roadmap discussions
• Excited by technology and eager to get into product detail

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For Germany based roles, we expect a starting base salary between 56,000 EUR and 82,500 EUR. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.

Are you an existing contractor or consultant with Autodesk?

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