Technical Field Engineer/Hardware Engineer

IT-Systemhaus der Bundesagentur für Arbeit; Hannover; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

An IT services provider in Hannover is looking for a Technical Field Engineer to handle the installation and repair of IT hardware. This role involves representing the company on-site at client locations, ensuring high-quality service standards, and maintaining effective communication with technical teams. Candidates should have a service-oriented mindset, a valid driver's license, and proficiency in both German and English. Ideal for those who enjoy hands-on technical work and customer interaction.

Qualifikationen

• Initial experience in IT support or hardware installation.
• Service orientation with strong customer focus.
• Ability to handle critical situations professionally.

Aufgaben

• Install, configure, and repair IT hardware at customer sites.
• Maintain high-quality standards in service delivery.
• Communicate regularly with internal teams to resolve issues.

Kenntnisse

Experience in IT support or as a technician

Service-oriented mindset

Strong focus on customer needs

Communication skills in German and English

Organizational skills and ability to prioritize

Jobbeschreibung

Technical Field Engineer/Hardware Engineer

As a Field Service Engineer, you will be responsible for the installation, configuration, and repair of IT hardware and devices at our customers’ sites in the greater Hanover area.

For this position, we are looking for a technician with experience in servers, storage, and networking environments.

Arbeitsort

Hannover

Beginn

Job Description

Job Description

Responsibilities

• Represent our company in front of customers and give the service a face-to-face presence on-site
• Implementing change actions (installation, cabling, racking, etc.) in accordance with client procedures and best practices
• Confidently handle installations, configurations, and repairs of IT systems in sensitive and critical Business situations
• Maintain a high-quality standard, ensuring processes are followed and customer needs are met
• Enjoy regular communication with internal technical departments
• Continuously develop your support skills for IT systems, progressing towards the support of complex IT solutions

Mandatory skills

• Some initial experience in IT support or as a technician
• Service-oriented mindset with a strong focus on customer needs and satisfaction
• An adventurous spirit, happy to be on the road.
• A valid driver’s license (Class B) is required
• Readiness for duty and special services & for Ü2 security check.
• Professional German and English level oral and written
• Rigorous, organized, and able to prioritize

Hewlett-Packard CDS GmbH