Technical Documentation Engineer AI (f/m/d)

ATOSS Software SE; München; Hybrid; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Profit-sharing

Employee stock program

Hybrid work (EU remote)

30 days vacation

Wellbeing programs

ATOSS Academy

Job summary

ATOSS Software AG in Munich is seeking a Technical Documentation Engineer AI to own and improve our documentation toolchain with AI focus. You will merge hands-on CCMS work with strong technical writing to streamline how we create, manage and deliver documentation.

You will work closely with Development, Product Management and Technical Writers, applying AI to optimize workflows and user experience. Fluency in German is essential and hybrid work is offered.

Qualifications

• 2+ years configuring CCMS, preferably MadCap IXIA CCMS.
• Strong knowledge of XML and DITA.
• Practical experience in technical writing.
• A genuine interest in applying AI to documentation workflows.
• Excellent communication with writers, developers and product teams.
• Native German speaker.

Responsibilities

• Own and improve documentation toolchain for AI-driven needs.
• Configure, operate and optimize CCMS and related systems.
• Drive AI integration to enhance quality and efficiency of docs.
• Support technical writers with guidance and training.
• Collaborate with Development and Product teams on docs topics.
• Contribute to day-to-day technical writing when needed.

Skills

XML

DITA

Technical writing

German native speaker

Proactive improvement

Strong communication

Tools

MadCap IXIA CCMS

Fluid Topics

Job description

About us

ATOSS Software SE is one of Germany’s most successful tech growth stories. As the market leader in Workforce Management Software, we help companies work more intelligently, creatively, and humanely optimizing the balance between profitability and people.

We’re a rare company: according to Handelsblatt (10/24), just 309 public companies worldwide achieved over 20% return on sales for ten consecutive years. Only one based in Germany: ATOSS Software SE.

With 20 years of record breaking growth, over €2 billion market cap, and listings in SDAX and TecDAX, we’re scaling globally and we’re growing.

If you’re ready to drive impact in a high-performing B2B SaaS environment, this is your chance to elevate your career.

The Person You are

At ATOSS, we hire for both character and skill, seeking individuals who embody resilience, a pioneering spirit, and the passion to grow.

We value those who:

• Think like entrepreneurs – taking ownership, pushing boundaries, and driving impact.
• Challenge the status quo – bringing fresh ideas and bold execution to the table.
• Thrive in change – seeing growth as a lifelong journey, both professionally and personally.

We don’t just equip you for work—we prepare you for life.

The Role

Documentation meets technology. As a Technical Documentation Engineer AI, you will own and continuously improve our documentation toolchain, with a particular focus on AI-driven solutions. You will combine hands-on technical expertise with technical writing experience to make the way we create, manage and deliver documentation smarter and more efficient.

Documentation toolchain

• Configure, operate and maintain our documentation systems, particularly MadCap IXIA CCMS and Fluid Topics
• Adapt and optimize our toolchain as requirements evolve
• Evaluate new features and technologies and determine how they can improve our documentation environment

AI integration

• Drive the integration of AI into our documentation toolchain to improve quality, efficiency and user experience
• Identify, evaluate and implement practical AI use cases for technical documentation

Technical expertise & support

• Be the technical point of contact for our Technical Writers on tools and systems
• Support the team with troubleshooting, guidance and training
• Work closely with Development, Product Management and other teams on documentation-related technical topics

Technical writing

• Contribute to technical writing when needed and stay close to the day-to-day work of the documentation team

Key Requirements

• At least 2 years of hands‑on experience configuring and working with a Component Content Management System (CCMS), ideally MadCap IXIA CCMS
• Strong knowledge of XML and DITA
• Practical experience in technical writing
• Experience with Content Delivery Platforms such as Fluid Topics is a plus
• A strong interest in AI and hands‑on motivation to apply it to technical documentation and documentation workflows
• A proactive approach to improving tools, processes and ways of working
• Strong communication skills and the ability to work effectively with Technical Writers, Development and Product Management
• A collaborative and supportive way of working
• Native German speaker

Our Benefits

• Competitive Rewards: Including profit‑sharing and employee stock program.
• Structured Onboarding & Continuous Leadership Development: Clear career paths onboarding through Expert & Leadership Tracks, plus access to ATOSS Academy.
• Flexible Work Culture: Hybrid options (remote within the EU) and 30 days of vacation.
• Engaging Team Environment: Seasonal company events, team retreats, and an in‑house barista in Munich.
• Health & Wellbeing: Including regular check‑ups, corporate wellness programs, and Wellhub membership.
• Stability & Growth: Company listed on SDAX & TecDAX, with 19+ years of record‑breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 7th year in a row.

At Atoss, great talent knows no limits. We welcome professionals from all backgrounds and empower their growth through an inclusive, skill focused environment.

Join us and be part of a high-growth, future-focused company!