Technical Account Manager

SOTI; Horgenzell; Vor Ort; EUR 60.000 - 75.000; Vollzeit

Zusammenfassung

A leading mobile technology company in Germany seeks an experienced Technical Specialist to configure SOTI MobiControl software and support enterprise customers. You will engage with clients, manage software implementations, and deliver training sessions, while leveraging your deep understanding of mobility. Ideal candidates will have a blend of technical expertise and communication skills to thrive in a collaborative environment. This role allows for a significant impact within an innovative firm.

Qualifikationen

• 5–10 years in advanced technical roles with customer engagement.
• Strong understanding of mobility and mobile OS.
• Experience in problem-solving and technical communication.

Aufgaben

• Provide expertise in configuring SOTI MobiControl software.
• Conduct Discovery Calls to gather customer requirements.
• Execute implementations, migrations, and upgrades of SOTI software.
• Deliver remote and on-site training on SOTI software.
• Advocate for customer success in Enterprise Support.

Kenntnisse

Problem-solving

Analytical skills

Troubleshooting skills

Communication

Tools

MS SQL

Jobbeschreibung

Why consider this job opportunity

• Opportunity to work with leading-edge technologies and take on complex projects
• Fast-paced environment that encourages personal growth and innovation
• Collaborative and fun company culture emphasizing teamwork
• Chance to make a significant impact with a globally recognized industry leader
• Travel opportunities (approximately 5-10%) to engage with clients directly

What to Expect (Job Responsibilities)

• Provide subject matter expertise in configuring SOTI MobiControl Mobile Device Management software
• Conduct Discovery Calls with customers to gather requirements for Work Orders
• Execute Work Orders, including implementations, migrations, and upgrades of SOTI software
• Deliver remote and on-site training sessions on SOTI software
• Serve as a trusted advisor for Enterprise Support customers, advocating for customer success and satisfaction

What is Required (Qualifications)

• 5–10 years of experience in advanced technical roles, with direct customer engagement in post-sales or professional services
• Strong understanding of mobility and emerging mobile technologies, including Android, Apple, and Windows operating systems
• Excellent problem-solving, analytical, and troubleshooting skills
• Proven ability to communicate complex technical concepts to diverse audiences
• Hands‑on experience with MS SQL and solid understanding of networking concepts

How to Stand Out (Preferred Qualifications)

• Experience delivering training (remote and in‑person) on technical software solutions
• Proactive, self‑motivated, and able to work with minimal supervision
• Demonstrated ability to lead initiatives and successfully complete projects

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.