Team Lead Software Production Support (m/f/d)

Quantum Systems; Gilching; Remote; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Company pension scheme

Flexible working hours

Mobile working

Bike-Leasing

Corporate Benefits

Employee events

Lunch-Card

Company Shuttle

Job summary

Quantum Systems GmbH is seeking a senior leader for the Software Production Support team to supervise production software activities across serial UAV production. You will drive automation, standardize processes, and coordinate with Engineering, Quality, and Industrialization to ensure reliable software configuration and documentation for every unit.

You will lead tooling improvements, monitor KPIs, and champion scalable workflows while maintaining close collaboration with operators, engineers,

Qualifications

• Extensive experience in embedded systems and production software.
• Experience with serial production environments and manufacturing diagnostics.
• Strong knowledge of firmware flashing and system integration.
• Hands-on with Linux-based embedded platforms (NVIDIA Jetson/Orin preferred).
• Scripting and automation of production tooling and diagnostic workflows.
• Ability to lead technical teams and coordinate cross-functionally.
• Familiarity with CAN/UART/Ethernet/USB and related interfaces.
• Knowledge of MES/ERP and traceability systems is a plus.

Responsibilities

• Lead and develop the Software Production Support team.
• Prioritize urgent production topics and longer-term improvements.
• Identify bottlenecks and weaknesses in serial production.
• Define robust processes for flashing, NVIDIA Orin installations, firmware updates, diagnostics, and recovery.
• Drive automation and standardization of software-related production steps.
• Ensure tools are reliable, versioned, documented, and maintainable.
• Define requirements for production traceability and digital paper trails.
• Coordinate software-related escalations with Engineering, Quality, and Industrialization.
• Ensure Operations1 work instructions reflect real production processes.
• Monitor KPIs: downtime, flashing success, recurring issues, and first-pass yield.
• Turn production issues into sustainable process/tool/engineering improvements.

Skills

Embedded systems

Production software

Manufacturing test

Industrialization

Technical production support

Serial production

Linux-based embedded systems

Scripting and automation

Team leadership

Systems integration

Tools

NVIDIA Jetson/Orin

CAN

UART

Ethernet

USB

SWD

JTAG

I2C

SPI

MES/ERP

traceability systems

Operations1

Job description

At Quantum Systems, we are redefining the boundaries of autonomous drone technology. We develop and deploy some of the world’s most advanced UAVs, combining highly integrated hardware, embedded software, sensors, compute platforms, and production processes into reliable systems for demanding real-world missions.

As part of our Software Production Support Team, you will work at the intersection of serial UAV production, embedded software, firmware deployment, production diagnostics, automation, and traceability. You will help ensure that every drone leaving production is equipped with the correct software, firmware, configuration, and documentation needed for safe and reliable operation.

Between hands-on troubleshooting on the production floor, flashing microcontrollers and compute modules, analyzing system behavior, improving diagnostic workflows, developing production tools, and refining digital work instructions, you will play a key role in turning advanced UAV technology into stable, scalable, and efficient serial production

What is your Day to Day Mission:

• Leading and developing the Software Production Support team.

• Prioritizing urgent production support topics and long-term improvement activities.

• Identifying bottlenecks, recurring issues, and process weaknesses in serial production.

• Defining robust processes for microcontroller flashing, NVIDIA Orin installation, firmware updates, diagnostics, and recovery workflows.

• Driving automation and standardization of software-related production steps.

• Ensuring that production tools are reliable, versioned, documented, and maintainable.

• Defining requirements for production traceability and digital paper trail documentation.

• Coordinating software-related production escalations with Engineering, Quality, and Industrialization.

• Ensuring that Operations1 work instructions are technically correct and reflect the real production process.

• Monitoring KPIs such as production downtime, flashing success rate, recurring issues, and software-related first-pass yield.

• Turning production issues into sustainable process, tooling, or engineering improvements.

What you bring to the team:

• Several years of experience in embedded systems, production software, manufacturing test, industrialization, or technical production support.

• Experience in serial production or manufacturing environments.

• Strong understanding of embedded software, firmware flashing, production diagnostics, and system integration.

• Experience with Linux-based embedded systems, ideally NVIDIA Jetson / Orin or similar platforms.

• Hands-on experience with scripting, automation, production tooling, and diagnostic workflows.

• Ability to analyze complex issues across software, electronics, tooling, process, and operator interaction.

• Experience coordinating or leading technical teams.

• Strong communication skills across production operators, engineers, quality teams, and management.

• A structured, hands‑on mindset with the ability to distinguish one‑off production issues from systemic process weaknesses.

• Ideally, experience in drones, robotics, aerospace, automotive, defense, or industrial electronics.

• Ideally, knowledge of CAN, UART, Ethernet, USB, SWD, JTAG, I2C, SPI, MES, ERP, traceability systems, or Operations1.

Why Quantum-Systems:

• We believe in the power of combinedefforts: straightforward tech expertisepaired with a customer‑centric focus.

• We are industry pioneerswho are ambitious, bold,and visionary.

• We push limits, thinkoutside‑the‑box and strivefor technological excellence toshape the future of aerial data.

• We promise to be your runwayfor individual and professionalgrowth.

Our benefits:

• Company pension scheme: We support you so that you can already make provisions for later.

• Flexible working hours: With trust‑based working hours, you are not only responsible for your working hours, but also for your work‑life balance.

• Mobile working: If it gets too turbulent for you in our office, you can get the necessary balance through mobile working.

• Bike‑Leasing: We support you in staying environmentally mobile and healthy.

• Corporate Benefits: Your opportunity for attractive offers and discounts from well‑known suppliers and brands, e.g. Adidas, Apple, Expedia.

• Employee events: We not only want to grow together, but also celebrate our successes together.

• Lunch‑Card: Be powerful with delicious energy, daily lunch budget is sponsored.

• Company Shuttle: Enjoy our convenient shuttle service that picks you up from Pasing in Munich and brings you to our location, with return trips at the end of the workday.

About us:

Quantum Systems specialises in the development, design, and production of small Unmanned Aerial Systems (sUAS). The company’s range of electric vertical take‑off and landing (eVTOL) sUAS are built to maximize range and versatility and to provide operators with a seamless user experience. By integrating cutting‑edge software capabilities, like edge computing and real‑time AI‑powered data processing, Quantum Systems is building next‑generation UAS for clients in defence, security, public sectors.

Our commitment:

We are an open‑minded company that not only values diversity, but actively promotes it. Regardless of gender, age, ethnic origin, religion, sexual orientation or disability, we firmly believe that the diversity of our employees is an essential part of our success.

At our company, every voice is heard and every perspective is valued. We believe that our differences enrich us and help us to find creative solutions and generate innovative ideas. We pride ourselves on creating an inclusive work environment where all employees can reach their full potential.