Team Lead Anti-Financial Crime Operations (m/f/x)

DUDE CHEM; Berlin; Hybrid; EUR 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Relocation support

Education budget for training

German language courses

Company pension scheme

Deutschland Jobticket subsidy 50%

Scalable Capital PRIME+ subscription

Urban Sports Club membership

Zusammenfassung

DUDE CHEM in Germany seeks an experienced AFC Operations Lead to mentor a team of experts, drive continuous professional growth, and own the QA framework within a high-volume environment.

You will triage complex alerts, coordinate with 1st/2nd Line, Product, Data and Engineering to optimize workflows and tooling, and proactively refine investigation procedures as money laundering trends emerge. English and German fluency are required.

Qualifikationen

• Several years of experience in an Anti-Money-Laundering/Anti-Financial Crime operational role within fintech, payments, banking, or a comparable environment.
• Deep understanding of money laundering and terrorist financing typologies, and the controls to mitigate risk.
• Prior people leadership experience managing AFC Operations teams in high-volume settings.
• Proven ability to lead teams against SLAs, quality standards, and client outcome metrics.

Aufgaben

• Mentor and empower a team of AFC experts, identifying coaching opportunities and transferring industry knowledge.
• Act as the primary escalation point for reviewing and triaging complex, high-risk alerts and case investigations before routing to 2nd Line.
• Own the QA framework and ensure adherence to investigation standards and SLAs in a high-volume environment.
• Serve as the strategic liaison between 1st Line, 2nd Line, Product, Data, and Engineering to optimize workflows, tooling, and automation.
• Identify emerging money laundering, terrorist financing, and financial crime trends to refine controls and procedures.

Jobbeschreibung

• You mentor and empower a team of AFC experts, fostering continuous professional growth, identifying coaching opportunities, and transferring your deep industry knowledge
• You act as the primary escalation point for reviewing and triaging complex, high-risk transaction-based alerts and case investigations before routing them to the 2nd Line
• You ensure operational excellence by taking full ownership of the QA framework, ensuring strict adherence to investigation standards and SLAs in a high-volume environment
• You serve as the strategic liaison between 1st Line, 2nd Line, Product, Data, and Engineering teams to ensure compliance and to optimize workflows, tooling, and process automation
• You continuously identify emerging money laundering, terrorist financing, and financial crime trends to proactively refine operational controls and investigation procedures

• You have several years of experience in an Anti-Money-Laundering/Anti-Financial Crime related operational role within fintech, payments, banking, or a comparable environment
• You bring a deep understanding of money laundering and terrorist financing typologies, as well as other suspicious activities, and the operational controls required to effectively mitigate these risks
• You have prior experience in people leadership and managing AFC Operations experts in a high-volume environment
• You have proven ability to lead operational teams against clear SLAs, quality standards, and client outcome metrics while maintaining strong judgment under pressure
• You are experienced in improving operational processes, documentation, QA frameworks, tooling, and automation in partnership with Product, Data, and Engineering
• You have a strong sense of ownership and the ability to act as a credible escalation point for complex, ambiguous, or high-severity cases
• You have excellent stakeholder management skills and the ability to align Operations, Product, Engineering, Data, Compliance, and client-facing teams around priorities and improvements
• You have excellent communication skills in English and German to lead the team effectively

• Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers
• Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients
• Work from our centrally located offices in the heart of Munich or Berlin, nestled in lively neighborhoods filled with vibrant restaurants, cozy cafés, and a wide range of convenient amenities
• Be productive with the latest hardware and tools
• Learn and grow by joining our in-house knowledge sharing or career development sessions and spending your individual Education Budget
• Learn and experience German culture first hand by joining our free German language classes
• International relocation support is provided if required
• Opportunity to work from abroad
• Benefit from an attractive compensation package and from the company pension scheme
• Monthly contribution of 50% for the ‘Deutschland Jobticket’
• Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker
• Enjoy flexible and discounted sports activities with Urban Sports Club