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Toast is hiring a Payroll Operations Manager, Tax Payments to lead two tax operations streams: daily payroll tax collection/payments and the Tax Health Check program that helps customers with tax deliverables and registrations. You will build and lead a high-performing team, drive rigorous quality controls, and push continuous process improvements across multiple operational workstreams.
The role emphasizes people-first leadership and delivering accurate, timely tax payments, with a focus on
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
About the role
The Payroll Operations Manager, Tax Payments will lead two complementary tax operations functions. The first is the Tax Operations payments team, responsible for the daily collection and payment of customer payroll taxes. Secondly, this individual will oversee the Tax Health Check program, which deploys specialists to proactively assist customers in provisioning their tax deliverables — including Third Party Administrator linking and Tax ID registration — to resolve tax filing or payment blockers for customers.
The ideal candidate is a people-first leader who excels at building high-performing teams, establishing rigorous quality control, and driving continuous process improvement across multiple operational workstreams. This role is critical to ensuring Toast customers experience accurate, timely tax payments while measurably increasing the number of customers saved from complian...