Systems Engineer, Managed Operations, Managed Operations

Amazon Web Services (AWS); Berlin; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

AWS European Sovereign Cloud Development Center GmbH is seeking experienced systems engineers to build, operate, and evolve the ESC for EU customers. You will work with global AWS teams to ensure high-availability and efficient services including EC2, S3, Dynamo, and Lambda.

You will participate in on-call rotations and drive operational best practices, SOPs, and automation to support scalable, reliable cloud services across Europe.

Qualifikationen

• Experience in Linux OS and network troubleshooting.
• Experience in Python, Perl, or another scripting language.
• Experience in Systems engineering, site reliability engineering, building and operating systems at scale.
• This role requires you to be a national of an EU member state.
• Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.

Aufgaben

• Oversee the ongoing operations and expansion of the ESC, coordinating with global AWS teams.
• Contribute to improving day-to-day operations, availability, reliability, latency, performance and efficiency of ESC.
• Participate in on‑call rotations to resolve incidents outside standard hours.
• Aim to deliver scalable services and high-availability experiences for EU customers.
• Lead and scale development engineering and operations teams in line with AWS standards.

Kenntnisse

Linux OS

Network troubleshooting

Scripting (Python/Perl)

Systems engineering

Site reliability engineering

SOPs & best practices

EU citizen

Tools

CloudWatch

Datadog

Grafana

Elastic

CDK

CloudFormation

Puppet

Chef

Ansible

CI/CD pipelines

Jobbeschreibung

Description

AWS has successfully launched the European Sovereign Cloud (ESC), marking a significant development in Utility Computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building, operating and evolving operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers.

For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

Responsibilities

Your responsibilities will encompass overseeing the ongoing operations and expansion of the ESC, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day‑to‑day operations, and ensuring continuous improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in on‑call rotations to resolve incidents occurring out‑of‑hours.

The overarching goal is to deliver scalable services and ensure a high‑availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in operating and scaling a best‑in‑class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.

Eligibility Requirements

Fluency in written and spoken English is required.

Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.

Amazon will provide relocation support for successful applicants relocating within the European Union.

Employees will participate in an On‑Call rota.

Basic Qualifications

• Experience in Linux OS and network troubleshooting, or experience in networking administration and troubleshooting
• Experience in Python, Perl, or another scripting language
• Experience in Systems engineering, site reliability engineering, building and operating systems at scale
• This role requires you to be a national of an EU member state
• Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.

Preferred Qualifications

• Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
• Experience actively mentoring junior engineers and working cross‑organizationally and leading strategic team efforts requiring work from multiple team members
• Experience operating 24x7 high‑availability, distributed software applications and performance tuning software applications and optimizing fleet utilization
• Experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)
• Experience with CI/CD pipelines, DevOps practices, and Generative AI technologies, including automated deployment, configuration management, continuous integration workflows, prompt engineering, model deployment, and AI‑powered automation tools.

Equal Opportunity

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Company

AWS European Sovereign Cloud Development Center GmbH