Systems Engineer, ESC Managed Operations

Amazon; Berlin; Vor Ort; EUR 70.000 - 95.000; Vollzeit

Zusammenfassung

A global technology company is seeking an experienced systems engineer to lead the launch of the European Sovereign Cloud (ESC) and manage operations and development teams. This role demands strong systems engineering skills, proficiency in scripting and networking, and a commitment to high-availability services for EU clients. Candidates will contribute to operational improvements and support a diverse and inclusive workplace.

Leistungen

Relocation support

Flexible work-life balance

Mentorship and career growth

Qualifikationen

• Demonstrated expertise in systems engineering with hardware, software, networking, and operating systems.
• Ability to create, revise, or improve standard operating procedures.
• Experience mentoring junior engineers and leading cross-organizational efforts.

Aufgaben

• Oversee the launch of the ESC in 2025.
• Collaborate with technology leaders to enhance operations.
• Participate in on-call rotations to resolve incidents.
• Deliver scalable services for EU customers.

Kenntnisse

Systems engineering expertise

Scripting in Bash

Scripting in Python

Scripting in Ruby

Linux troubleshooting

Networking knowledge

Monitoring frameworks

Experience with Infrastructure as Code

Jobbeschreibung

Overview

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). We are seeking experienced systems engineers with a strong background in automation and operations to spearhead this initiative. As part of the AWS Managed Operations team, you will build and lead operations and development teams delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers.

For more information on ESC please see the AWS blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

Responsibilities

• Oversee the launch of the ESC in 2025, working closely with global AWS teams and influencing the evolution of AWS services and technology.
• Collaborate with technology leaders to enhance day-to-day operations and improve availability, reliability, latency, performance, and efficiency of the ESC.
• Participate in on-call rotations to resolve incidents occurring out-of-hours.
• Deliver scalable services and ensure a high-availability experience for EU customers.
• Contribute to building a best-in-class development engineering and operations team aligned with AWS customer satisfaction and continual innovation.

About AWS Utility Computing and ESC

European Sovereign Cloud (ESC) is part of AWS Utility Computing (UC). UC provides product innovations—from foundational services such as Amazon S3 and EC2 to continuously released new products that differentiate AWS’s services. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services. Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.

Eligibility requirements

• Fluency in written and spoken English is required.
• Employees must be resident in the EU to operate the AWS European Sovereign Cloud.
• Amazon will provide relocation support for successful applicants relocating within the European Union.
• Employees will participate in an on-call rota.

A day in the life

Embark on a week filled with meaningful contributions to the operation and improvement of significant software systems. Review the operational health of services, identify anomalies, and craft actionable bug reports to enhance efficiency and performance.

Provide feedback on change management documents, address operational backlog, and develop and test scripts to improve workflows. Share insights on the European Sovereign Cloud with service teams to foster a culture of knowledge sharing. Expect 24x7 on-call responsibility as part of a team ensuring resilience and fault tolerance.

About the team

Diverse Experiences: AWS values diverse experiences and encourages applicants even if they do not meet all preferred qualifications.

Why AWS

AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, trusted by startups to Global 500 companies.

Work/Life Balance

We value work-life harmony and strive for flexibility to support both work and home life.

Inclusive Team Culture

Our affinity groups promote inclusion and empower people to contribute bold ideas and perspectives.

Mentorship & Career Growth

We offer knowledge-sharing, mentorship, and resources to help you develop professionally. This role requires you to be a national of an EU member state.

Qualifications

• Demonstrated expertise in systems engineering with hardware, software, networking, and operating systems.
• Experience scripting in Bash, Python, or Ruby.
• Solid understanding of Linux and networking; able to troubleshoot performance, reliability, or availability issues.
• Ability to create, revise, or improve standard operating procedures and drive operational best practices.
• Experience with monitoring frameworks (e.g., CloudWatch, Datadog, Grafana, Elastic).
• Experience mentoring junior engineers and leading cross-organizational efforts.
• Experience supporting services in AWS or other cloud systems.
• Experience operating 24x7 high-availability, distributed applications and optimizing fleet utilization.
• Experience with Infrastructure as Code (e.g., CDK, CloudFormation, Puppet, Chef, Ansible).

Amazon is an equal opportunities employer. We value diversity and make recruiting decisions based on experience and skills. For privacy details, please consult our Privacy Notice.

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If you have a disability and need a workplace accommodation during the application and hiring process, please visit the AWS accommodations page for more information.