Systems Engineer/Dev Ops Eng, Managed Operations

Amazon; Berlin; Vor Ort; EUR 65.000 - 95.000; Vollzeit

Zusammenfassung

A leading cloud services provider is seeking a systems engineer in Berlin to oversee the launch of the European Sovereign Cloud. The role includes leading high-availability AWS services, collaborating with global teams, and troubleshooting software systems. Candidates should have expertise in systems engineering and scripting, and must be EU nationals residing in the EU. The position requires participation in on-call rotations, emphasizing customer satisfaction and innovation.

Qualifikationen

• National of an EU member state and residing in the EU.
• Experience in systems engineering across hardware, software, networking, and operating systems.
• Ability to troubleshoot and anticipate problems affecting software systems.

Aufgaben

• Oversee the launch of the European Sovereign Cloud in 2025.
• Lead operations and development teams delivering AWS services.
• Engage in 24x7 on-call rotations as part of a team.

Kenntnisse

Systems engineering expertise

Scripting in Bash, Python, or Ruby

Solid understanding of Linux and networking

Leadership in creating operational best practices

Tools

CloudWatch

Datadog

Grafana

Infrastructure as Code tools

Jobbeschreibung

Overview

AWS is introducing the inaugural European Sovereign Cloud (ESC). We are seeking experienced systems engineers with a strong background in automation and operations to join the AWS Managed Operations team and to deliver high-availability AWS services for EU customers, including EC2, S3, Dynamo, Lambda, and Bedrock.

Responsibilities include overseeing the launch of the ESC in 2025, collaborating with global AWS teams, and influencing the evolution of AWS services and technology. A typical day involves working with technology leaders, improving day-to-day operations, and enhancing availability, reliability, latency, performance, and efficiency of the ESC. Occasional on-call rotations are required to resolve incidents outside of business hours.

The goal is to deliver scalable services and a high-availability experience for EU customers and to build a best-in-class development engineering and operations team in line with AWS\'s commitment to customer satisfaction and continual innovation.

Responsibilities

• Oversee the launch of the ESC in 2025, collaborate with global AWS teams, and influence the evolution of AWS services and technology.
• Lead operations and development teams delivering high-availability AWS services for EU customers, including EC2, S3, Dynamo, Lambda, and Bedrock.
• Review operational health of services, identify anomalies, and craft actionable bug reports to improve efficiency, availability, reliability, latency, and performance.
• Contribute to change management documents and address the operational backlog; develop and test scripts to enhance workflows.
• Educate service teams about the European Sovereign Cloud to foster a culture of learning and knowledge sharing.
• Engage in 24x7 on-call rotations as part of a team to root-cause issues and ensure system resilience and fault tolerance.

Basic Qualifications

• This role requires you to be a national of an EU member state and residing in the EU.
• Demonstrated expertise in systems engineering across hardware, software, networking, and operating systems.
• Experience scripting processes in Bash, Python, or Ruby.
• Solid understanding of Linux and networking; able to troubleshoot and anticipate problems affecting performance, reliability, or availability of software systems.
• Ability to lead creation, revision, and/or improvement of standard operating procedures (SOPs) and drive operational best practices.

Preferred Qualifications

• Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic, or similar).
• Experience mentoring junior engineers and working cross-organizationally; ability to lead strategic team efforts requiring collaboration across multiple teams.
• Experience supporting services in AWS or other cloud environments.
• Experience operating 24x7 high-availability, distributed software applications; performance tuning and fleet optimization.
• Experience with Infrastructure as Code (CDK, CloudFormation, Puppet, Chef, Ansible, or similar).

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