System support (m / f / d) in the voice communication system of the control center Full-time / [...]

Berliner Feuerwehr; Berlin; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Eine öffentliche Feuerwehr in Berlin sucht einen Mitarbeiter für die Unterstützung von Systemsupport in der Sprachkommunikation. Die Aufgabe umfasst die Betrieb und Wartung der IT-Systeme sowie die Sicherstellung der Betriebsbereitschaft. Anforderungen sind ein abgeschlossenes Bachelorstudium in Informations- und Kommunikationstechnik sowie eine abgeschlossene Berufsausbildung in der IT. Zudem wird Berufserfahrung erwartet. Flexible Arbeitsmodelle werden angeboten, um eine gute Vereinbarkeit von Beruf und Familie zu fördern.

Leistungen

Jährliche Sonderzahlung

50 Euro Hauptstadtzulage für Auszubildende

150 Euro Hauptstadtzulage für Mitarbeiter

Kostenlose Eintritte in öffentliche Schwimmbäder

Qualifikationen

• Abgeschlossenes Bachelorstudium im Bereich Informations- und Kommunikationstechnik.
• Erfolgreich abgeschlossene 3-jährige Berufsausbildung in einem IT-Umfeld.
• Mehrjährige Berufserfahrung im Bereich Informations- und Kommunikationstechnik.

Aufgaben

• Betrieb, Überwachung und Wartung der benötigten Hardware und Software.
• Sicherstellung der Betriebsbereitschaft des Gesamtsystems.
• Überwachung des Systems und Fehlerdiagnose.

Kenntnisse

Betrieb und Wartung von IT-Systemen

Fehleranalyse und Problemlösung

Überwachung von Systemzuständen

IT-Sicherheit

Ausbildung

Bachelor in Informations- und Kommunikationstechnik

abgeschlossene Berufsausbildung in der IT

Jobbeschreibung

System support (m / f / d)

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System support (m / f / d) in the voice communication system of the control center - E 10 TV-L

Berlin Fire Brigade

13627 Berlin, Nikolaus‑Groß‑Weg 2, ES IKT

Publication until : 15.12.2025

Indefinite

Reference number

The Berlin fire department was founded in 1851, making it the oldest professional fire department in Germany. With around 5,500 employees and 35 professional fire stations, it is also the largest professional fire department in Germany. Together with the approximately 1,500 members of Berlin's 59 volunteer fire departments, the employees of the Berlin Fire Department do their best to protect the city and its people every day.

Job title : Employee covered by collective agreement

Pay grade : E10 TV-L

Your field of work includes

• Operating, monitoring and servicing the hardware and software components required for the secure operation of the system
• Ensuring the constant operational readiness of the overall system as well as implementing and carrying out necessary configuration changes at the request of the control center
• Monitoring the system status using monitoring systems, detecting deviations, assessing the resulting restrictions and rectifying the fault (involving the system manufacturer if necessary)
• Provision of function‑related replacement systems (fallback levels) for digital radio, emergency calls or telecommunications as well as administration for virtualization environments
• Identification and elimination of vulnerabilities in IT systems as well as investigation of security‑relevant incidents and derivation of adequate measures

The requirements profile (AP) is part of the tender and can be found under "Further information". The requirements profile is the binding basis for the selection decision. Please save the requirements profile, as it can no longer be viewed after the application deadline.

You bring with you

• A successfully completed subject‑specific Bachelor's degree in the field of information and communication technology
• successfully completed 3‑year vocational training in an IT environment (e.g. IT specialist, IT systems electronics technician or electronics technician for information and systems technology) and several years of professional experience in the field of information and communication technology

Required application documents (max. 15 MB per attachment)

• Cover letter and curriculum vitae in tabular form
• Proof of completed vocational training or completed university degree (certificate and diploma)
• Employment references or interim reference
• Proof of other qualifications relating to the required experience (e.g. further training)
• Recognized language certificate of German language proficiency (at least B2) according to the competence scale of the Common European Framework of Reference for Languages (CEFR), if your native language is not German

The complete application documents must be submitted in German or in German translation.

In the case of foreign educational qualifications, proof of equivalence to a German qualification must be provided. Further information can be obtained from the Central Office for Foreign Education (ZAB) at

We offer you

Compatibility of career and family

Whether working from home, part‑time, flexitime or sabbaticals - the state of Berlin offers flexible working models that help to achieve a good work‑life balance in every situation.

Working for the common good

With your work, you make an important contribution to society and create sustainable improvements that have a positive impact on the lives of many people in our city.

A collegial working atmosphere

Look forward to a collegial working atmosphere, modern IT equipment, comprehensive Wi‑Fi and open, respectful communication at eye level.

Career advancement

We offer professional and personal development opportunities and prospects as well as individual support with a wide range of training and development opportunities.

Financial incentives

Benefit from an annual special payment, €50 capital city allowance for trainees and €150 capital city allowance for employees or a subsidy for a company public transport ticket plus compensation for the full allowance.

Sports offers

The Berlin fire department offers free entry to swimming pools operated by the public swimming baths as part of its sports promotion program and the opportunity to do one hour of sport per week during working hours.

Information on the application process and contact persons

• The current reference is of crucial importance in the selection process. You should therefore enclose a copy of your reference with your application or submit it immediately.
• Unfortunately, costs incurred in connection with your application (postage, travel costs, etc.) cannot be reimbursed.
• We value and promote diversity regardless of gender, age, disability, ethnic background, religion and ideology or sexual orientation. Applications from women, people with disabilities and people with a history of migration are particularly welcome. In the case of equivalent qualifications, women (if underrepresented) and severely disabled people / people with equivalent qualifications are given preference and people with a migration background are given special consideration.
• Please direct any questions about the job to Uwe Kubusch, Head of Control Center Technology / Voice Tel.
• Please direct any questions regarding the job advertisement to Melanie Kiehl, Personnel Recruitment and Selection Tel.

During the application phase, communication will be exclusively by e‑mail; receipt of your application will be acknowledged with an electronic acknowledgement of receipt. Please check your inbox and spam folder regularly during this time. xfmxmju If you do not receive an e‑mail, you may not have entered your e‑mail address correctly.