Job Title: System Analyst – OnBase
Job Location: Remote (EST or CST only)
# Positions: 1
Employment Type: W2
Duration: Long Term
Work Eligibility: All Work Authorizations are Permitted – No Visa Transfers
Key Technology: Systems Analysis, Visio or LucidChart, JIRA, Agile
Job Responsibilities:
- Analyze End-to-End RIMs process including integrations with other systems and their associated workflows. Identify and document all functionalities and business processes supported by the system.
- Collaborate with stakeholders, including business users, IT teams, project managers and Product Management to gather requirements and understand operational dependencies on OnBase.
- Conduct interviews and workshops with end-users to capture detailed requirements and pain points related to OnBase functionalities.
- Evaluate the technical architecture of OnBase Service Flows, including integrations with other systems and data dependencies.
- Identify and document potential gaps or areas of functionality that would be considered in OnBase upon retiring RIMs.
- Propose alternative solutions or migration strategies to mitigate the impact of retiring RIMs, ensuring continuity of critical business processes.
- Work closely with technical teams to translate business requirements into technical specifications and implementation plans.
- Create detailed documentation, including system diagrams, process flows, and impact analysis reports.
- Participate in testing and validation of proposed solutions to ensure they meet business requirements and are scalable and efficient.
- Provide support during implementation and post-implementation phases, including user training and troubleshooting.
Skills and Experience Required:
Required:
- Proven experience (3-5 years) as a Systems Analyst or similar role, with a focus on analyzing and documenting enterprise systems.
- Strong analytical skills with the ability to understand complex workflows and business processes.
- Experience with document management systems like OnBase and understanding of Service Flow configurations.
- Knowledge of system analysis techniques, including requirements gathering, process modeling, and impact assessment.
- Ability to communicate effectively with technical and non-technical stakeholders at all levels of the organization.
- Strong organizational skills and attention to detail to manage multiple priorities and meet deadlines.
- Proficiency in creating technical documentation and diagrams using tools such as Visio or Lucidchart.
- Experience in healthcare and an understanding of healthcare revenue cycle management and terminology
- Able to take workflows from OnBase and move to other tools
- Can reverse engineer code
- Able to perform gap analysis of code.
Desired:
- Experience with Agile methodologies and project management tools (e.g., JIRA)
- Education
- Bachelor’s degree in Computer Science, Information Systems, or a related field; Master’s degree is a plus.