System Administrator EA-1263

NAXCON GmbH; Bonn; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading technology company in Bonn is seeking an experienced System Administrator to manage IT operations in high-security environments. Responsibilities include installation, monitoring, and incident management of IT service infrastructures. The ideal candidate will possess a vocational training in IT and strong skills in IT Operations Management. The position offers full-time hours on-site with competitive compensation and opportunities for professional growth.

Leistungen

Professional growth opportunities

Cultural appreciation in a diverse team

Regular team events

Competitive compensation package

Qualifikationen

• Experienced System Administrator with a strong background in high-security environments.
• Proven expertise in 24/7 operations and IT service monitoring.
• Familiarity with incident, request, and change management processes.

Aufgaben

• Install and configure IT service infrastructures while ensuring security compliance.
• Monitor IT services and manage incidents according to service levels.
• Support users with hardware and software inquiries.

Kenntnisse

IT Operations Management

Incident Management

User Support

Monitoring and Capacity Management

Team Collaboration

Ausbildung

Vocational Training in IT

Jobbeschreibung

Overview

NAXCON GmbH, located in the heart of Freiburg, is at the forefront of the German IT and engineering industry.

Our experts have extensive knowledge in software and hardware development, state-of-the-art electronics, and future-oriented technologies such as artificial intelligence and virtual reality.

We are not only dedicated to project work for our customers, but also intensively pursue in-house innovation projects as well as research & development. Renowned companies from a wide range of German industries place their trust in us - demonstrating the outstanding expertise and commitment of our engineers.

Position

Position: System Administrator

Location: Bonn, Germany

Field: Defence

Type: Full-time/on-site

Professional Profile

Experienced System Administrator (P6) with a strong background in IT Operations Management within high-security and classified environments. Proven expertise in 24/7 operations, monitoring of critical IT services, incident and change management, and maintaining SLA-compliant service availability. Adept at working in shift-based operations while ensuring stability, security, and performance of complex IT infrastructures.

Key Responsibilities & Experience

IT Operations Management (Classified Environment)

• Installation, configuration, commissioning, administration, and continuous monitoring of IT and communication service infrastructures in compliance with strict security requirements.
• Operation and monitoring of services classified above VS-NfD within a 24/7 shift system.
• Partial responsibility for IT Operations Management processes in security-critical environments.
• Contribution to service-specific projects and structured knowledge transfer within operational teams.

Monitoring, Availability & Capacity Management

• Continuous monitoring of system availability, performance metrics, and threshold values for servers, clients, and IT services.
• Proactive identification of performance bottlenecks and initiation of corrective and preventive measures to ensure SLA compliance.
• Capacity and availability analysis to support stable and resilient service operations.

Incident, Request & Change Management

• Processing of Incident, Service Request, and Change Request tickets in accordance with defined service levels and operational procedures.
• Structured analysis and resolution of faults, including root cause analysis and documentation.
• Coordination of corrective actions across affected components and systems.

User Support (1st & 2nd Level)

• Handling of telephone-based user inquiries related to hardware, operating systems, applications, and network connectivity.
• Support for system and client environments with a focus on efficient problem resolution and user satisfaction.
• Escalation handling and collaboration with higher support levels where required.

Professional Experience

System Administrator / IT Operations Specialist - High-Security IT Operations Environment

• Monitoring of server and client systems in a classified operational context.
• 1st and 2nd Level support with continuous operational responsibility.
• Active participation in shift-based operations (24/7).

(Project references available upon request, including industry, project scope, duration, and detailed task descriptions.)

Education & Training

• Vocational Training: IT Specialist for System Integration / IT Systems Electronics Technician
• Completed apprenticeship with final examination

Certifications

• Relevant technical and security-related certifications
• Valid at the time of offer submission; equivalent qualifications available if required

Language Skills

• German: C1 (CEFR)
• English: Professional working proficiency

Soft Skills

• Strong team player with excellent collaboration skills in shift-based environments.
• Professional communication style with clear and structured expression.
• High level of independence, reliability, and problem-solving competence.
• Calm and focused working approach in high-pressure and security-critical situations.

Additional Information

• Experience in shift work (minimum 1 year) within operational IT environments.
• Familiar with high-security operational requirements and compliance frameworks.
• Security clearance: Existing SÜ3.
• Remote work: Not applicable (0% home office).

What we offer

• Join a cosmopolitan and internationally mixed team: We welcome individuals from all backgrounds and cultures to contribute their unique perspectives and talents to our team.
• Polish your German language skills: If you are looking to improve your German language skills, we offer a supportive environment where you can practice and develop your language abilities: whether you are a beginner or an advanced speaker.
• Benefit from a fixed contact person from the company: We assign a dedicated contact person who will provide guidance and support throughout your employment with us.
• Professional growth and development: Engineers can immerse themselves in new industries or projects after just 1-2 years and actively transfer knowledge.
• Enjoy regular team events with the company: We organize regular team events to promote collaboration and strengthen our team bonds.
• Competitive compensation package: A salary commensurate with experience and expertise.