System Administrator
Location: Bonn, Germany
Field: Defense / Military IT
Type: Full-time / Onsite
1. Project / Department Overview
The IT Operations Management – Classified System Control Center (CSCC), part of Shared Service Delivery – Central Operations, is responsible for coordinating and delivering high-security IT services for military IT assignments.
2. Responsibilities and Scope of Work
Core Responsibilities (All Levels)
- Installation, configuration, commissioning, administration, and monitoring of IT and communication services infrastructure while adhering to strict security requirements.
- Respond to user inquiries regarding hardware, operating systems, applications, and network issues.
- Analyze fault reports, diagnose affected components, and initiate corrective actions.
- Maintain accurate records of service activities, incidents, and resolutions.
- Participate in 24/7 shift operations to ensure continuous monitoring and support of classified IT services.
Level-Specific Focus
- Operational execution: basic administration and monitoring; support in service‑specific projects; assist higher‑level admins.
- Partial responsibility in IT Operations Management: mentoring of junior staff; involvement in service‑specific projects; capacity and availability management; handling escalated incidents.
- Lead responsibilities in IT Operations Management: advanced monitoring and troubleshooting; strategic input for service optimization; knowledge transfer; coordination of complex projects and operational tasks.
3. Qualifications
Language Skills
- German: C1 level according to CEFR (unless native speaker). Proof required via CV or certificate.
Education & Professional Background
- Completed vocational training as IT Specialist for System Integration or IT Systems Electronics Technician. Proof via certificate, transcript, or diploma.
Technical Tools & Skills
- IT systems administration and monitoring
- Client and server management
- Incident, change, and service request handling
4. Experience Requirements
- 2 years in 1st and/or 2nd level support; shift work experience.
- 2+ years operational experience, including monitoring and capacity management; shift work experience.
- 3+ years operational experience; advanced troubleshooting, project involvement, mentoring; shift work experience.
Project References (if requested) should include:
- Industry and project title
- Duration and timeframe
- Detailed candidate responsibilities
5. Soft Skills
- Strong teamwork and communication skills
- Appropriate professional conduct and demeanor
- Good written and verbal expression
- Independent working style with strong problem‑solving abilities
Proof: Telephone or in-person interview, where skills are demonstrated through responses.
6. Special Requirements
- Security Clearance: Required
- Ability to work in structured, security‑aware, and regulated IT environments.
What we offer
Join a cosmopolitan and internationally mixed team: We welcome individuals from all backgrounds and cultures to contribute their unique perspectives and talents to our team.
Polish your German language skills: If you are looking to improve your German language skills, we offer a supportive environment where you can practice and develop your language abilities: whether you are a beginner or an advanced speaker.
Benefit from a fixed contact person from the company: We understand the importance of having a reliable point of contact within the company. That's why we assign a dedicated contact person who will provide guidance and support throughout your employment with us.
Professional growth and development: With us, our engineers can immerse themselves in new industries or projects after just 1-2 years and actively transfer knowledge.
Enjoy regular team events with the company: We believe in the power of team building and fostering positive relationships within the workplace. That's why we organize regular team events to promote collaboration and strengthen our team bonds.
Competitive compensation package: At NAXCON, we believe that our engineers are our greatest asset. That's why we offer a comprehensive and competitive compensation package that includes a salary commensurate with experience and expertise.
Seniority level
Employment type
Job function
- Engineering, Information Technology, and Project Management
Industries
- Defense and Space Manufacturing, Engineering Services, and IT Services and IT Consulting