Support Services Supervisor NF-03

US United States Army Installation Management Command; Wiesbaden; Vor Ort; EUR 42.000 - 56.000; Vollzeit

Zusammenfassung

USAG Wiesbaden - MWR, Tax Relief Office (VAT and UTAP) in Wiesbaden, Germany, seeks an experienced administrator to lead clerical and logistic support for the division. The role requires ensuring accountability, enforcing internal controls, and supervising staff across administrative functions.

Qualified applicants will have experience with tax relief programs for U.S. personnel in Germany, customer service, and at least one year of supervisory responsibilities.

Qualifikationen

• Plan, direct, and coordinate the administrative clerical and logistic support for the division.
• Assure accountability is maintained and recorded per regulatory guidelines.
• Establish and adhere to internal control guidelines.
• Supervise maintenance, repair and refurbishment of equipment and supplies.
• Develop and maintain positive working relationships with key staff and organizations.
• Supervise employees engaged in administrative support and related functions.

Aufgaben

• Plan, direct, and coordinate the overall administrative clerical and logistic support and services necessary for the internal operation of the division.
• Assure that accountability is maintained and recorded in accordance with appropriate regulatory guidelines.
• Establish and/or adhere to established internal control guidelines.
• Supervise and direct the maintenance, repair and refurbishment of equipment and supplies.
• Develop and maintain positive and productive working relationships with key command staff elements, MWR Specialists and supporting organizations.
• Supervise employees engaged in administrative support and related functions.

Kenntnisse

Administrative experience

Supervisory experience

Customer service

Budget / financial controls

Tax relief programs

Jobbeschreibung

This position is located at USAG Wiesbaden - MWR, Tax Relief Office (VAT and UTAP) , Wiesbaden, Germany.

Incentives and Bonuses

• Incentives will not be paid.

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

A qualified candidate must possess the following:

Demonstrated ability to perform the following duties

• Plan, direct, and coordinate the overall administrative clerical and logistic support and services necessary for the internal operation of the division.
• Assure that accountability is maintained and recorded in accordance with appropriate regulatory guidelines.
• Establish and/or adhere to established internal control guidelines.
• Supervise and direct the maintenance, repair and refurbishment of equipment and supplies.
• Develop and maintain positive and productive working relationships with key command staff elements, MWR Specialists and supporting organizations.
• Supervise employees engaged in administrative support and related functions.

In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified":

1. Possess experience administering tax relief programs for U.S. Personnel on Germany, including eligibility verification, form processing, policy interpretation, customer support, system use, and debt collection related to unpaid accounts.
2. Possess at least 3 years of experience in Army Family and MWR programs involving customer service, cash handling, internal controls, reconciliation of financial records, reporting and recordkeeping
3. Possess at least one year of supervisory experience in an administrative, financial, or customer service environment, including work oversight, staff guidance, and performance management.

Applicant meeting the Best Qualifying Criteria/Highly Preferred will be referred to the hiring manager. All other qualified applicants will be referred if requested by the hiring manager.

Claimed experience must be verifiable through your resume. Assumptions will not be made.