Student Welfare Officer (m, f, d)

BSBI-Berlin; Berlin; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

BSBI-Berlin is seeking a Student Welfare Officer to support wellbeing, personal development, and successful adjustment of international students through individual support, workshops, campaigns, and group activities.

You will work closely with the Student Life Team and academic colleagues to identify needs, deliver targeted wellbeing initiatives, and maintain confidential records, contributing to a safe, inclusive campus environment.

Qualifikationen

• Bachelor’s or Master’s degree in psychology, counselling, social work or related field.
• Experience in counselling, wellbeing, or similar role.
• Experience with young adults/students, international environment preferred.
• Strong interpersonal and listening skills; able to handle sensitive info.

Aufgaben

• Promote student welfare with a preventative approach to mental health and wellbeing.
• Provide short-term counselling for students with personal or adjustment concerns.
• Design and evaluate wellbeing workshops, campaigns, and group activities.
• Identify needs and develop targeted wellbeing initiatives.
• Analyse feedback and wellbeing data to inform future programs.
• Maintain confidential records of welfare activities and appointments.
• Collaborate with Student Life and academic teams to support a positive campus experience.
• Liaise with external healthcare providers and relevant services when needed.

Kenntnisse

Empathy

Communication

Active listening

Organisation

Confidentiality

MS Office

English proficiency

German (A2)

Ausbildung

Bachelor’s or Master’s degree in Psychology / Counselling / Social Work

Jobbeschreibung

The Student Welfare Officer promotes the wellbeing, personal development, and successful adjustment of students throughout their studies. The role focuses on a preventative approach to mental health and wellbeing through individual support, workshops, campaigns, and group activities.

The Student Welfare Officer works closely with the Student Engagement, Student Life and academic teams to identify student needs, develop targeted wellbeing initiatives, and contribute to a safe, inclusive, and supportive campus environment. The role requires empathy, professionalism, confidentiality, and cultural awareness when working with an international student community.

Student Welfare and Wellbeing

• Promote student welfare through a preventative approach to mental health and wellbeing.
• Provide short-term, focused counselling appointments for students experiencing personal, emotional, or adjustment-related concerns.
• Design, deliver, and evaluate wellbeing workshops, awareness campaigns, and group activities.
• Identify student wellbeing needs and develop targeted initiatives in response to emerging concerns.
• Analyse student feedback, participation, and wellbeing data to evaluate initiatives and inform future programmes.
• Maintain accurate and confidential records of student welfare activities and counselling appointments.
• Work closely with the Student Life Team and academic teams to promote a positive, inclusive, and supportive student experience.
• Liaise with external healthcare providers, local authorities, and relevant services when required.

Your profile

Minimum Qualifications

• Bachelor’s or Master’s degree level in Psychology, Counselling , Social Work or related field, or equivalent relevant qualification.
• Previous professional experience in counselling, educational psychology, wellbeing, or a similar role.
• Experience working with young adults and/or students, preferably in an international or multicultural environment.
• Strong interpersonal, communication, and active listening skills.
• Excellent organisational skills and attention to detail.
• Ability to handle sensitive information with professionalism and confidentiality.
• Proficiency in MS Office, particularly Word, Excel, Outlook, and PowerPoint.
• Fluency in English, written and spoken.
• Minimum A2 level in German, written and spoken (recommended).

Preferred Qualifications

• Experience working in higher education or an international student environment.
• Experience designing and evaluating mental health or wellbeing programmes.
• Strong data analysis and reporting skills.
• Knowledge of student safeguarding and appropriate referral procedures.
• Proactive, empathetic, and adaptable approach to student welfare.
• Ability to work collaboratively with different teams and manage multiple priorities.

Why us?

BSBI’s mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.

About us

BSBI is part of GUS Germany GmbH (GGG), a dynamic network of higher education institutions with more than 18,000 students at locations in Germany, Europe and beyond.
We prepare students for impactful global careers, providing accessible and quality education to cultivate future industry leaders. With a focus on enterprise, leadership, and success, our programmes empower students with an entrepreneurial mindset to lead and succeed, fostering an inclusive, innovative, and supportive learning environment. Our mission is to shape the future by nurturing exceptional talent and driving positive change in the competitive international business world.
Explore https://www.berlinsbi.com/ for more information about us!