Store Manager (m/w/d) Designer Outlet Berlin

Ralph Lauren Corporation; Wustermark; On-site; EUR 46,000 - 62,000; Full time

Benefits offered by this job

Employee discounts from day one

Competitive compensation package

Flexible working time models

Extensive learning and development

Job summary

Ralph Lauren Corporation is seeking an experienced Store Manager for the Polo Ralph Lauren Store at Designer Outlet Berlin. You will lead a high-performing team, deliver an exceptional customer experience, and drive commercial success while ensuring operational excellence.

You will coach managers and sales professionals, oversee store performance, and collaborate with cross-functional teams to optimize inventory and product availability. Fluency in German and English is required.

Qualifications

• Several years of leadership experience in premium/luxury retail.
• Proven track record of leading and developing successful teams.
• Confident in managing KPIs and data-driven decisions.
• Customer-first mindset with passion for delivering exceptional service.

Responsibilities

• Lead a team of managers and sales professionals.
• Create an inspiring customer experience reflecting the Ralph Lauren lifestyle.
• Drive sales, productivity, and overall store profitability.
• Monitor KPIs and identify opportunities, implementing action plans.
• Oversee store operations and ensure excellence across all areas.
• Partner with cross-functional teams to optimize inventory and product availability.
• Recruit, develop, and retain top talent and build a strong succession pipeline.
• Foster engagement, accountability, inclusion, and continuous development.

Skills

Leadership

People development

KPI analysis

Data-driven decisions

Customer service

German & English fluency

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

To lead our Polo Ralph Lauren Store at Designer Outlet Berlin, we are looking for an experienced and passionate Store Manager (m/f/d) to join our team.

What You'll Do

As Store Manager, you will be responsible for leading a high-performing team and delivering an exceptional Ralph Lauren customer experience. You will inspire your team to bring our brand values to life every day while driving commercial success and operational excellence.

Key Responsibilities Include

• Leading, coaching, and developing a team of managers and sales professionals
• Creating an inspiring customer experience that reflects the Ralph Lauren lifestyle
• Driving sales performance, productivity, and overall store profitability
• Monitoring and analyzing key performance indicators (KPIs) to identify opportunities and implement action plans
• Managing store operations and ensuring operational excellence across all business areas
• Partnering closely with cross-functional teams to optimize inventory and product availability
• Recruiting, developing, and retaining top talent while building a strong succession pipeline
• Fostering a culture of engagement, accountability, inclusion, and continuous development

Benefits

We know that our people are one of our greatest strengths. That's why we offer a range of benefits to support your personal and professional growth, including:

• Attractive employee discounts from day one
• Competitive compensation package
• Flexible working time models
• Extensive learning and development opportunities
• Well-being and mental health support, including our Employee Assistance Program
• Special leave arrangements and recognition for long-term service
• An inclusive culture where belonging, respect, and teamwork are at the heart of everything we do
• A dedicated and collaborative team environment

What You'll Bring

• Several years of leadership experience in retail, ideally within the premium or luxury segment
• A strong track record of leading, motivating, and developing successful teams
• Confidence in managing and interpreting KPIs to make data-driven decisions
• Entrepreneurial thinking and a hands-on leadership style
• A customer-first mindset with a passion for delivering exceptional service
• Genuine enthusiasm for fashion, lifestyle, and the Ralph Lauren brand
• Fluency in German and English

Join Ralph Lauren

At Ralph Lauren, people and culture are at the heart of everything we do.

If you are ready to inspire others, lead with purpose, and shape exceptional customer experiences, we would love to hear from you.