Store Manager (m/f/x) in Stuttgart in Full Time

Sephora USA, Inc; Stuttgart; Vor Ort; EUR 58.000 - 78.000; Vollzeit

Benefits dieser Stelle

Salary package

Generous time off

4-day workweek

Staff discounts

Fitness partnerships

Company pension

Training and development

Diversity and inclusion

Zusammenfassung

Sephora USA, Inc in Stuttgart is seeking a Store Manager (m/f/x) to lead and develop the store team, deliver top customer service, and ensure strong sales performance. You will manage retail operations, visual merchandising, and daily planning to meet targets.

With 4–5 years of retail experience (beauty preferred), you will coach staff, analyse KPIs, and collaborate with Area Managers to drive growth. This full-time role offers a dynamic, customer-focused environment and growth opportunities

Qualifikationen

• Completed studies or training, ideally in retail.
• At least 4-5 years of experience in retail, preferably in the beauty sector.
• Previous management and team leadership experience and emphatic management style is required.
• Enjoy dealing with customers and developing employees.
• Analytical and commercial working methods.
• Strong hands-on mentality and presence on the floor.
• Basic knowledge of SAP and Excel an advantage.
• Good knowledge in English and native language of the country.
• Acts people oriented.
• Shows creativity and drives innovation.
• Strives for excellence.

Aufgaben

• Lead, develop and coach store staff including Assistant Managers.
• Achieve monthly and annual sales targets and drive store performance.
• Ensure flawless visual merchandising and timely updates.
• Manage store operations including openings/closes and cash handling.
• Record and communicate KPI analyses and store reports.
• Ensure stock availability and inventory accuracy.
• Provide excellent customer service and champion customer experience.

Kenntnisse

Leadership

Customer focus

Communication

Problem solving

Team development

English

Ausbildung

Retail studies/training

Tools

SAP

Excel

Jobbeschreibung

Store Manager (m/f/x) in Stuttgart in Full Time

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

You will excel and enjoy this position if you are ready to actively handle the following missions:

People

• Managing, developing and coaching of the Assistant Managers and employees, including conducting career and employee appraisals
• Recording sick notes for your own team
• Induction of new employees and organization of training courses
• Implementation of the floor management
• Acting as a role model in the Sephora Attitude and passing on the Sephora DNA
• Responsibility for recruitment and recruitment strategies

Commercial Performance

• Full responsibility for achieving monthly and annual sales targets including year-on-year sales growth
• Analysis of common retail key figures such as IPT, AVB, Conversation Rate and Market Shares and derivation of sales activities to continuously increase store performance
• Development of sales potential
• Ensuring flawless visual merchandising standards, including the timely implementation of updates and animations
• Ensuring order and cleanliness on the sales floor
• Creating and communicating recaps and reports to internal interfaces
• Track and ensure profitability of store

Client Experience

• Ensure excellent Sephora customer service and team focus on the customer
• Evaluate customer feedback and derive measures to improve customer service
• Ensure that we regularly surprise our customers

Operations

• Create the staff schedule
• Creating the daily staff deployment plan and coordinating employees on the store floor (zoning)
• Implementation of inventories to ensure optimum availability of goods
• Full responsibility for the proper opening and closing of the store, including cash register closing
• Reporting and tracking of maintenance and merchandise issues
• Responsible for store operating according to Sephora Audit rules
• Participation in retail projects in cooperation with the Area Managers
• Foster a good relationship with our partners
• Additional tasks related to the daily business

KPIs

• Stock availability & replenishment efficiency
• Compliance with operational routines
• Development of the category
• Control of retail key figures such as MS, IPT, AVB, CR, number of services
• Inventory on schedule

Do not hesitate to apply if you have…

Personal Skills

• Strong leadership and coaching skills
• Customer-focused and business-driven mindset
• Reliable, hands‑on, and solution-oriented
• Excellent communication and delegation abilities
• Positive attitude and ability to inspire others
• Structured work ethic

Experience & Technical Skills

• Completed studies or completed training, ideally in retail
• At least 4-5 years of experience in retail, preferably in the beauty sector
• Previous management and team leadership experience and emphatic management style is required
• Enjoy dealing with customers and developing employees
• Analytical and commercial working methods
• Strong hands‑on mentality and presence on the floor
• Basic knowledge of SAP and Excel an advantage
• Good knowledge in English and native language of the country
• Acts people oriented
• Shows creativity and drives innovation
• Strives for excellence

Here, you will find:

• Rewarding Compensation, that reflects your value - with an attractive salary package designed to recognize your skills and dedication.
• Generous time off, so you can recharge, explore and live fully - because true performance comes from balance and well‑being.
• A 4‑day workweek, because balance fuels brilliance.
• Benefits that empower. From staff discounts to fitness partnerships, supporting your lifestyle both inside and outside of work.
• Security for the future. Through a robust company pension plan that invests in your long‑term peace of mind.
• Growth that empowers. Through a culture of continuous learning, supported by dedicated trainings and further education opportunities, that help you grow personally, advance professionally and stay ahead in your field.
• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference.

Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.