Store Manager

Versace; München; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A luxury fashion brand is looking for an experienced Store Manager in Munich. The successful candidate will analyze business performance, manage a dynamic team, and ensure exceptional customer service standards. The position requires 3-5 years of retail management experience in the luxury sector, strong relationship skills, and a relevant degree. Be part of a vibrant team that celebrates diversity and inclusion.

Qualifikationen

• 3-5 years of experience in retail management, preferably in luxury.
• Ability to thrive in a high-paced environment with multiple responsibilities.
• Experience in developing others and promoting teamwork.

Aufgaben

• Analyze business and propose action plans to achieve objectives.
• Manage team performance and set personalized objectives.
• Ensure superior customer service standards are maintained.

Kenntnisse

Retail management experience

Strong relationship skills

Critical thinking

Problem-solving

Communication skills

Ausbildung

Bachelor’s degree in Fashion or Business

Tools

Retail point of sale system

Microsoft Word

Microsoft Excel

Email

Jobbeschreibung

WHY WORK FOR VERSACE

Founded by Gianni Versace in 1978, Versace is built on the principle of freedom — empowering fearless self-expression through every touchpoint, from fashion, interiors, fragrance, hospitality and more. Its fierce spirit of independence and progressivism fuels its relationships with the world's most influential figures, positioning Versace at the heart of culture. To own and wear Versace is to embrace a life without inhibition, without prejudice, accepting of deeply human truths and contradictions: a desire for classicism and innovative Italian artisanship, strength and sensuality, quietude and the volume raised to max.

It is a luxury Italian vision with deeply Mediterranean values, committed to uncompromising quality in its designs for a complete life. Throughout, the House wields the codes of luxury and classicism to ignite a daring new path, under the creative direction of Chief Creative Officer Dario Vitale

WHO YOU AR

E:Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader. The Store Manager will join our team reporting to the Area Manager supporting the development of an energetic team that is focused on maintaining exceptional levels of customer servic

e.
WHAT YOU WILL

DO:
Business develop

• mentAnalyze the business, propose action plans to reach qualitative and quantitative objectives, improve results, support key business strate
• giesPartner with the Area Manager to maximize sales and margin g
• oalsResponsible for the sales and KPIs performance of the s
• torePartner with the Area Manager to prepare periodical reporting on competitors, product, potential opportuni
• tiesAnalyze sell through and liaise regularly with the different divisions on product availability and market trends to maximize producti
• vityDevelop business strategies, set achievable goals and targets and implement incentives to help boost s

ales
Team Manag

• ementSet personalized objectives for the year for every team member and follow-ups along the year to develop behavior, performance and capabil
• itiesCreate and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff rela
• tionsSet achievable goals and targets, and ensures the staff follows Company guidelines and is held accountable for achieving set
• goalsEffectively manage all HR functions to support the
• teamAttract, develop and lead a high-performance team through effective training, coaching and/or motivational activ
• itiesMotivate team to drive results through effective training, accountability and celebrating succ
• essesEnsure the in-store follow-up after trainings delivered on the brand, products, operations and soft s
• killsPlan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach
• themSupport with informative and inspiring participation the new staff onboarding exper
• ienceAssure staff is groomed, inviting, professional, and knowledgeable on product and related company inform

ation
Client Mana

• gementEnsure superior customer service standards, through constant follow up with the team, to deliver the Versace expe
• rienceBe a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer intera
• ctionsEncourage team members to focus on what they would like their clients to feel during a Versace expe
• rienceDevelop and expand customer base by capitalizing on high-profile clientele and
• salesMaintain an active social relationship with clients and community by understanding the needs and changes of the

mar

• ket
  CRMMonitor the team on managing their customer database, ensure they take actions to maintain a long-term relationship with customer and maximize sales oppor
• tunity.Implement and manage the boutique’s community outreach program to maintain active social relationships with
• clientsSupport the organization of in-store & promotional events, liaising with merchandising &

PR team
Store Management and Op

• erationsEnsure the stock and the backroom are effectively managed and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporti
• ng etc.)Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventor
• y levelsRemain in compliance with operational and company policies and pr
• oceduresEnsure store presentation and visual merchandising standards are maintained according to company directives and participate to V
• M set-upDemonstrate operational excellence in all store processes including managing and balancing all related budgetary

expenses
YOU’LL NEED

• TO HAVE:3-5 years of experience in retail management – luxury experience
• preferredBachelor’s degree in Fashion or Business
• preferredFull understanding of specialty retail, including business development, visual merchandising and store o
• perationsComputer skills to include operation of retail point of sale system, Word, Excel
• and emailStrong relationships skills and ability to maintain long-term with clients and understands the needs and changes of t
• he marketStrong team management skills, with the potential to develop people personally and profe
• ssionallyConfidence, organization skills, critical thinking and problem-solvi
• ng skillsExceptional verbal and written communicati
• on skillsAbility to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily respons
• ibilitiesA positive and constructive approach, sales focused with the ability to take

ownership
WE’D L

• OVE TO SEEAn entrepreneur with the ability to drive results; adaptable, problem solver, strateg
• ic thinkerWell connected with a strong ability
• to engageElevated customer service skills; a true fashion expert with a passion
• for salesA positive, outgoing, high-energy personality able to thrive within a high paced e

nvironment
Don’t lose this great opportunity to join us.

Apply soon!
Diversity and inclusion are integral to Versace's DNA. We promote an inclusive environment where employees and customers from diverse backgrounds are welcomed, valued, and celebrated. We take pride in our commitment to diversity, equality, and inclusion, and will continue to uphold these principles wherever we do business. Our doors are open to all. WE ARE AN EQUAL OPPORTUNITY EMployer M/D/F