Staff Site Reliability Engineer (x/f/m)

Academic Key; Berlin; Hybrid; EUR 120,000 - 150,000; Full time

Benefits offered by this job

Deutschlandticket

28 vacation days

Work from abroad

Health Insurance

Pension scheme

Parental leave program

Job summary

Academic Key seeks a Staff Site Reliability Engineer in Berlin to lead reliability initiatives across our platform. You will work with SREs, engineers, and product teams to improve observability, incident response, and operational maturity while guiding architecture decisions.

You will mentor senior engineers, drive SRE best practices, define SLOs and alerting standards, and collaborate across infrastructure and product domains to ensure scalable, resilient systems in a cloud-native environment.

Qualifications

• 8+ years in SRE, platform engineering, or infrastructure roles in large multi-team environments.
• Experience with cloud platforms (AWS, GCP, or Azure).
• Kubernetes deployment and scaling strategies experience.
• Implemented SLIs, SLOs, and error budgets in production.
• Experience leading incident response and on-call rotations.
• Fluency in at least one backend language (Go, Python, Ruby).
• Strong written and verbal communication; ability to influence across teams.

Responsibilities

• Lead large-scale cross-cutting reliability initiatives across the platform.
• Define and evolve SLOs, error budgets, and alerting standards.
• Contribute to on-call rotation and improve on-call experience.
• Mentor engineers and raise the reliability bar across teams.
• Guide architectural reviews and platform discussions with leadership.
• Partner with software teams to embed reliability practices early in development.

Skills

SRE leadership

Platform engineering

Kubernetes

Cloud platforms

Incident response

On-call management

Backend programming

Communication

Tools

Kubernetes

Observability tooling

Telemetry pipelines

Job description

Your Impact We are looking for a Staff Site Reliability Engineer to join our SRE team dedicated to platform reliability within Platform Engineering. Your mission will be to act as a technical leader driving Doctolib's reliability and scalability at a European scale, ensuring our platform remains reliable, debuggable, and resilient across infrastructure, observability, and cross-cutting reliability initiatives. You will play a pivotal role in a team driving reliability standards across 170+ applications, contributing directly to supporting 520,000 health professionals and 90 million patients in their daily healthcare journey. This role sits at the intersection of infrastructure, developer experience, and product engineering. You'll act as a technical leader and strategic partner to SREs, software engineers, and product teams, guiding decisions, mentoring engineers, and driving cross-cutting initiatives that elevate our operational maturity. What you'll do Your responsibilities include but are not limited to: Lead large-scale cross-cutting reliability initiatives across the platform, spanning infrastructure automation, observability, and incident management Identify and drive improvements to incident detection, response, and postmortem analysis capabilities Define and evolve SLOs, error budgets, and alerting standards across multiple product teams Take part in the on-call rotation, and actively contribute to improving our on-call experience by refining alerting, reducing noise, and ensuring actionable telemetry Serve as a mentor and technical coach to senior engineers, helping elevate the craft of reliability engineering across the company Influence strategic decisions by providing technical guidance to leadership and representing reliability engineering in architectural reviews and platform discussions Partner with software engineering teams to embed reliability practices early in the development lifecycle Who you are Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. You'll be a great fit if you: Have extensive experience (8+ years) in SRE, platform engineering, or infrastructure roles within a large-scale, multi-team production environment Have proven experience with cloud platforms such as AWS, GCP, or Azure Have strong experience with containerization and orchestration technologies, Kubernetes is a must, its deployment and scaling strategies ecosystem Have implemented and operated SLIs, SLOs, and error budgets in production Have experience managing on-call rotations and leading incident response in high-stakes environments Have a strong systems engineering background with fluency in at least one backend programming language (e.g., Go, Python, Ruby) Have a proven ability to lead through influence: setting technical direction, driving consensus, and mentoring engineers across teams Are comfortable balancing long-term architecture work with fast, iterative improvements Have clear, concise communication skills, both written and verbal, with the ability to drive alignment in ambiguous environments Partner with feature teams to accelerate their production readiness, providing hands-on guidance on reliability best practices, launch reviews, and operational standards before go-live Are fluent in English It would be fantastic if you: Have deep expertise in observability tooling and architecture (logging, tracing, metrics) Have experience designing and operating high-scale telemetry pipelines and working with developers to improve instrumentation quality Appreciate working in regulated environments, healthcare, fintech, or similar; at Doctolib, data privacy and compliance are part of every engineering decision Care about reliability enablement, golden paths, runbooks, shared libraries

Staff Site Reliability Engineer (x/f/m)

Doctolib · Berlin, Berlin

Life at Doctolib Tech Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements. Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native. We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here. Want to learn more about our tech culture and environment? Visit the Doctolib Tech site.

What we offer A Deutschlandticket (Germany-wide public transport pass) fully paid for by Doctolib 28 vacation days + 1 additional day for each full calendar year of employment (up to a maximum of 30 days) Work from abroad for up to 10 days per year thanks to our flexibility days policy Company health insurance with great supplementary benefits through our partner Allianz Company pension scheme (bAV) through Allianz with an employer subsidy of 40% (15% within the probationary period) The Doctolib Parent Care program, which includes one month additional parental leave and much more Enrollment in Doctolib's long-term

Academic Key will never request login credentials or application fees for this role.

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