Sr. Technical Program Manager, Managed Operations

Amazon Web Services (AWS); Berlin; Vor Ort; EUR 110.000 - 140.000; Vollzeit

Zusammenfassung

AWS European Sovereign Cloud Development Center GmbH in Berlin is seeking an experienced Senior Technical Program Manager to drive the European Sovereign Cloud initiative. You will work with software engineering, operations and product teams to deliver high-quality, scalable AWS services for EU customers, coordinating release schedules and managing cross-functional programs.

The role requires a strong program-management background, experience with cross-functional teams, and the ability to

Qualifikationen

• Experience managing technical programs across cross-functional teams
• Experience with project management disciplines including scope, schedule, budget, quality, risk
• Strong written and verbal communication skills
• Must be a national of an EU member state
• Proven ability to develop and improve SOPs and drive operational best practices
• Bachelor's degree in CS/Engineering or equivalent experience
• Experience building roadmaps and coordinating cross-functional partners
• Experience delivering product/technical roadmaps
• Ability to define KPI's/SLA's and report to leadership
• Strong ownership and problem-solving skills

Aufgaben

• Work with software development and product teams to deliver high-quality, scalable products deployed globally
• Collaborate with product teams to optimise resource use and technologies
• Assemble project teams, assign responsibilities, and develop schedules to meet milestones
• Assess risks, manage escalations, and balance business needs with technical constraints

Kenntnisse

Technical program management

Cross-functional coordination

Project management

Stakeholder communication

EU regulatory awareness

Ausbildung

Bachelor's degree in CS/Engineering

Equivalent experience

Jobbeschreibung

Description

AWS has recently launched the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced Technical Program Managers with a strong background in program management and working with Software Engineers. As part of the AWS Managed Operations team, you will play a pivotal role in delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

Description

AWS has recently launched the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced Technical Program Managers with a strong background in program management and working with Software Engineers. As part of the AWS Managed Operations team, you will play a pivotal role in delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.

Eligibility requirement

• Fluency in written and spoken English is required.
• Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
• Amazon will provide relocation support for successful applicants relocating within the European Union.
• Employees will participate in an On-Call rota

Key job responsibilities

In this role you will work closely with the software development and product teams to deliver high quality, scalable products deployed around the world. You will collaborate with the product teams to deliver the best product with most efficient use of resources and technologies. You will work with all the stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones. You will also assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk-taking behavior to maximize business benefit. Successful candidates will have a technical background, be detail driven and have excellent problem-solving abilities.

A day in the life

As a Senior TPM, you will own and execute programs for the European Sovereign Cloud. This will include discovering relevant areas, going deep to understand metrics and technology, and producing artifacts that will be reviewed at different leadership levels. In this role you will work closely with the software development, operations and product teams to deliver high quality, scalable products. You will collaborate with other teams to deliver the best solutions with most efficient use of resources and technologies. You will work with various stakeholders to identify and assign responsibilities, identify resources needed, and develop schedules to ensure timely completion of projects. You will assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk-taking behavior to maximize business benefit. Successful candidates will have a technical background, be detail driven and have excellent problem-solving abilities.

About The Team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

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Inclusive Team Culture

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Mentorship and Career Growth

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Basic Qualifications

• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
• Experience with written and verbal communication and presentation
• This role requires you to be a national of an EU member state
• Proficient leading the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.

Preferred Qualifications

• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
• Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems, or experience building complex software systems that have been successfully delivered to customers
• Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
• Experience developing and executing/delivering product and technical roadmaps
• Experience defining KPI's/SLA's used to scale the businesses and provide reporting to senior leadership.
• Strong sense of ownership, including an ability to promote operational excellence, with the ability to work independently having excellent problem solving skills
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.

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m/w/d

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Company

AWS European Sovereign Cloud Development Center GmbH