Sr. Commercial Solutions Engineer

Socket.dev; Deutschland; Remote; EUR 92.000 - 124.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401k match

Monthly stipend

Flexible time off

Sick time off

Life insurance

Disability insurance

Paid holidays

Parental leave

Volunteer day

Udemy access

Counseling membership

Retail discounts

Teleworking

Zusammenfassung

Smartsheet is seeking a Senior Solutions Engineer to partner with Sales, lead technical engagements, and act as a trusted advisor throughout customer evaluations. You will demonstrate value, build innovative solutions, and guide prospects from discovery to close.

This role is fully remote in the US, with travel to customer sites as needed. You will stay current on Smartsheet products, collaborate with Sales, Product, and Customer Success, and help drive revenue and customer success.

Qualifikationen

• 4+ years in PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in SaaS/enterprise B2B software.
• Strong analytical and problem-solving abilities with a growth mindset.
• Experience using AI in sales cycles and positioning complex solutions.
• Excellent communication and presentation skills across technical and non-technical audiences.
• Proven ownership in cross-functional collaboration to support a customer journey.
• Ability to travel to customer sites and industry events as needed.
• Experience identifying customer requirements, designing solutions, and demonstrating value.

Aufgaben

• Identify and demonstrate innovative solutions for high-visibility Smartsheet customers
• Lead technical sales engagements with sales teams, define requirements, design solutions, prove value
• Conduct discovery sessions to understand business processes and inform strategy
• Establish strategic partnerships with Sales, Product, Customer Success, and Professional Services
• Maintain deep knowledge of Smartsheet products, services, and competitors
• Seek cross-functional collaboration to support strategic plans and initiatives
• Mentor and onboard team members across the Solutions Engineering group
• Partner with SE and Product to represent the voice of the customer in roadmaps
• Collaborate on strategic programs within Solutions Engineering
• Stay updated on industry trends and act as SME for customers and peers
• Occasionally travel to customer sites and industry events as SME

Kenntnisse

Critical thinking

Communication

Presentation skills

Cross-functional collaboration

AI in sales

Tools

CWM

DAM

MAM

ECM

WCM

CMS

PIM

Jobbeschreibung

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

Smartsheet is looking for a Senior Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a force multiplier within the Solutions Engineering organization that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world.

This role is part of the Worldwide Field Operations Commercial Solutions Engineering team and can be based remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

• Identify, build, and demonstrate innovative solutions to solve complex business challenges for high visibility Smartsheet customers
• Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
• Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
• Establish yourself as a strategic partner to Sales, Product, Customer Success, and Professional Services to provide a great overall customer experience and drive revenue growth
• Proactively grow and maintain deep knowledge for all Smartsheet products, services, and competitors
• Actively seek opportunities for cross-functional collaboration and partnership with various departments to support and execute strategic plans and initiatives
• Leverage your expertise to lead or participate in the onboarding, mentoring, and coaching of team members
• Partner with SE and Product teams to represent the voice of the customer and inform product roadmaps
• Consult and collaborate on strategic programs within the Solutions Engineering department
• Stay up-to-date on industry trends and best practices, consulting your customers and peers as both a Smartsheet product and industry discipline subject matter expert
• Periodically travel to customer sites and industry events as a technical subject matter expert

You Have:

• 4+ years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
• Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
• Previous experience working with relevant technologies, for example: CWM, DAM, MAM, ECM, WCM, CMS, PIM
• Strong technical skills and comfort working in ambiguous and high-pressure situations
• Experience taking a consultative approach to problem solving and positioning solutions
• Excellent communication and presentation skills, with the ability to adapt communication style to various personas, and convey technical information to both technical and non-technical audiences
• Demonstrated experience playing an ownership role in working cross-functionally to support a customer journey
• Experience leveraging & positioning AI during sales cycles

Current US Perks & Benefits:

• Employer subsidized medical/vision and dental coverage for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range

$107,500 — $145,000 USD

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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