Solutions Engineer DACH (m/f/d)

360Learning; Berlin; Sur place; EUR 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Work From Home perks

1 month parental leave for the second parent

Flexible hours

Diversity and Inclusion initiatives

Résumé du poste

A collaborative learning platform in Berlin seeks a Presales Engineer to bridge sales and technology, ensuring alignment with customer growth objectives. As the first in this role for the German market, you will master the product and guide prospects through their journey. Ideal candidates have over 5 years of relevant experience, strong consultative sales skills, and fluency in both German and English. The company offers a flexible work environment across Germany, along with competitive compensation and inclusive culture.

Qualifications

• 5+ years’ experience working as a Sales Engineer or LMS implementation consultant.
• Background in consultative selling and knowledge of enterprise technologies.
• Ability to interact with C-level stakeholders and lead technical workshops.

Responsabilités

• Work with Sales, Product, and Customer Success teams.
• Become an internal expert on technology and align customer needs.
• Support sales teams and provide creative strategies to move deals forward.

Connaissances

5+ years experience in Pre-Sales/Sales Engineer

Consultative selling background

Knowledge of enterprise technologies

Demonstrate technical expertise

Lead technical workshops

Excellent written and verbal communication

Native German and business fluent English

Enthusiasm for company culture

Description du poste

As a Presales Engineer, you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360learning capabilities. As the first Presales Engineer for the German market, you will play a crucial role in ensuring the region’s success, but you will have the support from the whole EMEA team.

This role will be foundational to 360learning business expansion. Reinforcing a new function in Germany, as a Presales Engineer, you will become an internal expert in our technology, developing a deep understanding of how 360learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market.

Within 1 month

• Become an expert of 360Learning ways of working through our onboarding process on Convexity
• Meet the global team through virtual coffee meets and happy hours
• Master our value proposition like no one else thanks to shadow meetings with AEs and intensive training with your coach
• Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback thanks to a detailed product training
• Have defined your first OKR

Within 3 months

• Understand, master, and become a pro at describing our product to prospects, and addressing promptly every question they may have surrounding our technology
• Collaborate with sales teams to understand customer requirements and provide sales support
• Be a responsive and creative member of cross-functional teams (sales, marketing, customer success) by providing valued feedback internally to our teams
• Plan and configure products to meet presentation needs
• Be a creative, upbeat, and positive player collaborating with AEs to build engaging strategies to move deals forward in our sales funnel (POC/pilot construction)

Within 6 months

• Become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors
• Be identified as a prime expert by our Account Executives to support them in any prospective context
• Share your expertise with other team members and 360Learners

Within 12 months

• Contribute in making the Presales Consultant department grow by identifying best practices, designing new processes and creating new contribution for the team
• Work alongside sales team members at every step of the sales process
• Help shape the Presales Consultant team by recruiting your colleagues

Skills Set

• 5+ years’ experience working either as a Pre-Sales, Sales Engineer, Engagement Management, or LMS implementation consultant, ideally in the SaaS industry
• A consultative selling background
• Knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS
• Proven ability to demonstrate technical expertise while interacting with high level stakeholders such as CTO, CISO
• Ability to lead technical workshops (ex : SaaS integrations, Middleware, ETL, API, Web Services, …)
• Excellent written and verbal communication skills
• Native German and business fluent English proficiency; other languages are a plus
• Enthusiasm for our culture explained here

What We Offer

• Compensation: Package includes base salary, a variable component and equity
• Benefits: Work From Home perks, 1 month parental leave for the second parent
• Balance: Flexible hours, remote work possible anywhere in Germany, France or the UK
• Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact
• Corporate Social Responsibility: Review our CSR Charter
• Culture: A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey and Convexity Culture

Company and Culture

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!