Solutions Consultant (Berlin, Germany)

Figma; Berlin; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A design technology company in Berlin is seeking a Solutions Consultant to support its commercial segment. The role involves guiding customers in using the Figma Platform, addressing inquiries, and enhancing account security. Ideal candidates will have 2+ years of experience and fluency in German. The position is full-time and offers a collaborative environment for lifelong learners.

Qualifikationen

• 2 years professional experience.
• Proven ability to problem solve.
• Demonstrated ability to adapt to new technologies.

Aufgaben

• Guide customers in realizing the value of the Figma Platform.
• Support sales team with product demonstrations.
• Build strong customer relationships.

Kenntnisse

Problem-solving

Excellent communication skills

Ability to adapt to new technologies

Fluency in German

Tools

Enterprise SaaS

Frontend frameworks

Agile

Jobbeschreibung

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figmas platform helps teams bring ideas to life whether youre brainstorming creating a prototype translating designs into code or iterating with AI. From idea to product Figma empowers teams to streamline workflows move faster and work together in real time from anywhere in the world. If youre excited to shape the future of design and collaboration join us!

We are looking for an additional member of our growing solutions consultant team to support our commercial segment. This role will be the first hire dedicated to support our commercial teams and will be pivotal to driving Figmas growth within the region. Youll partner with established teams across our sales organization to drive value within our customer base decreasing their time to value and helping them sustain long‑term impact. Youll build strong relationships across Sales Product and Marketing.

This is a full time role that will be held from our Berlin office.

What you'll do at Figma:

• Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations
• Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to prospective customers (pre‑sales) and existing customers (post‑sales)
• Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires RFIs RFPs identity and enterprise questions
• Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap
• Strengthen Figmas security reputation by understanding customer concerns about data access and working with product and legal teams to resolve findings
• Design and scale technical sales efforts facilitating conversations and connections between our customers sales and product teams
• Create thoughtful content to delight customers and internal partners surrounding the Figma with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life‑long learners who can operate with autonomy

We love to hear from you if you have:

• 2 years professional experience with proven ability to problem solve
• Demonstrated ability to adapt to new technologies and learn quickly
• Excellent communication skills within a variety of audiences and a knack for delivering compelling presentations and product demonstrations
• Familiarity with the enterprise SaaS ecosystem
• Ability to prioritize competing demands from customers and balance their needs against those of the business
• Fluency in German

While it's not required, it's an added plus if you also have:

• Experience positioning technology in a presales capacity and implementing technology post‑sales
• Familiarity with developer workflows and frontend frameworks

At Figma one of our values is Grow as you go. We believe in hiring smart curious people who are excited to learn and develop their skills. If youre excited about this role but your past experience doesnt align perfectly with the points outlined in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts experiences and opinions allows our employees our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity / expression veteran status or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection we require all candidates keep their cameras on during video interviews. Additionally if hired you will be required to attend in person onboarding.

By applying for this job the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figmas Candidate Privacy Notice.

Required Experience: Contract

Key Skills: Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre‑sales,Management Consulting

Employment Type: Full Time

Experience: years

Vacancy: 1