Solution Engineer

Mercura (YC W25); München; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Competitive compensation and meaningful equity

Fast career advancement opportunities

Team sports and workouts

Free team dinner up to 4 times a week

UrbanSportsClub membership

Zusammenfassung

Mercura (YC W25) is looking for a Solution Engineer based in Munich. This role is crucial for establishing technical credibility with customers by managing their workflows and integrating with their systems. You will be responsible for leading discussions, building demonstration environments, and providing insights for product development.

The ideal candidate has a strong background in technical communication and a minimum of 1 year's experience in a customer-facing role. Join our high-growth startup and impact the way we engage with our clients.

Qualifikationen

• Clear and composed communication during technical discussions.
• Experience with customer needs in a technical context.
• Skill set in coding and understanding of integration architectures.

Aufgaben

• Understand the customer's workflows and needs.
• Lead technical conversations and address customer concerns.
• Build demos and prototypes to illustrate product functionality.
• Provide insights to the product team based on customer interactions.

Kenntnisse

Strong communication in German (C2 or native level)

1+ years in a technical or customer-facing role

Technical understanding (JavaScript, Python, APIs)

Ability to translate complex concepts for stakeholders

Commercial judgment

Desire to work in a high-intensity environment

Jobbeschreibung

About The Role

This is a technical role at the center of how we win enterprise deals. Our customers are technical suppliers: industrial, careful with their buying decisions, and often disappointed by software before. They don't decide based on a pitch. They decide when they see Mercura take one of their own messy quote requests and return a correct quote, on their data.
That is hard to do well. Real requests are unstructured, product catalogs are complex, and quotes run through ERP systems that every customer configures differently. A standard demo rarely survives the first real edge case.
So most enterprise deals come down to one question: can someone make Mercura work, credibly, inside this specific customer's setup? If this sounds exciting, this role is for you.

Responsibilities

• Understand the customer's reality. Get into the customer’s actual workflows and identify the case that best shows what Mercura can do for them.
• Lead the technical conversation. Join sales conversations and be the credible counterpart on integrations, data, security, and architecture. Resolve the concerns that stand between the customer and a buying decision.
• Build the proof. Set up demos and proof‑of‑concepts on the customer's real data that you prepared and structured. Build prototypes for new features, and make customers feel that Mercura works in their own context rather than an idealized one.
• Feed insights back to the team. You're often the first to see why a deal stalls. Judge whether a customer request is demo‑only, a quick customer‑specific build, or something that needs core product and engineering – and translate that into clear, prioritized input for the team.

Qualifications

• Strong communication in German (C2 or native level). You explain clearly, present well to senior stakeholders, and stay composed when a demo is tested in real time.
• You’ve worked for 1+ years in a technical or customer‑facing technical role, where you have both built things and worked directly with customers – for example solution engineering, technical customer success, or technical consulting.
• You have technical understanding. You can reason about our customers’ systems, integrations, and build a convincing, working proof yourself. You can write code in JavaScript and Python, are comfortable with APIs, and have a feel for integration architectures.
• You hear the real problem behind a customer’s request. You translate complex concepts for non‑technical stakeholders, turn customer needs into buildable specs, and make abstract products feel tangible through demos that close deals.
• Commercial judgment. You read a room, identify the real blocker, how to speak a customer’s language, and move deals forward.
• You want to work in an in‑person, high‑intensity environment in Munich.

Note: Studies show that men often apply when they meet only part of the criteria, while women and marginalized groups tend to wait until they meet every requirement. If this role excites you and you believe you could grow into it, we’d love to hear from you.

Benefits

• A foundational role. As our first Solution Engineer, you build the demo environment, the proof‑of‑concept approach, and the technical‑sales motion, rather than inheriting them.
• Direct influence on the product. You sit one step from product and engineering, and what you learn in deals shapes what we build next.
• A large, underserved market. We automate the manual ERP work in a $12T+ industry that still runs on emails, PDFs, phone calls, and manual processes. The need is real, and the market is largely untouched by modern software.
• Real ownership and upside. You receive real shares in the company with voting rights, not just VSOP/ESOP.
• A strong team. Operators, ex‑founders, and experienced engineers who set a high bar and support each other.
• A high‑growth, high‑commitment environment: We’re growing extremely fast because we always put our work and our customers first. If you excel in fast‑paced settings and want to grow as part of something big from day one, Mercura is for you.
• Build something with real‑world impact: We ship code that directly helps a massive, yet overlooked manual industry run more efficiently and sustainably.
• Build a category‑defining company: Mercura has the potential to reach significance. As an early team member, you will have a direct, lasting impact on our culture, processes, technology, and product.
• Competitive compensation and meaningful equity (real shares in our company with favorable tax treatment – no VSOP/ESOP).
• Learn to build a company: Over five Mercura alumni have gone on to found their own companies and raise millions after their time with us. At Mercura, you’ll take on real responsibility and gain the hands‑on experience only possible in a high‑growth startup.
• Fast career advancement opportunities in a rapidly growing team.
• An ambitious and caring team that sees their work as more than just a job.
• Free team dinner (up to 4x/week).
• UrbanSportsClub membership and access to a company bike – join our team workouts 3x/week.
• Easy relocation to Munich – our office is located in the Werk1 Startup Incubator, where you can rent an apartment close to the office for just €800/month.
• Access to any AI or productivity tools you want.

Interview Process

• Intro call with one of the founders or the team.
• Practical exercise — a realistic deal scenario: scope a prospect's need and show how you would prove Mercura to them.
• On‑site — a paid half‑day with the whole team in our Munich office.
• Offer & reference checks — a strong fit receives an offer with a competitive compensation package and equity. We'll also ask for 2–3 references.