Software Engineer in Test (Berlin)

Meyandy LLC; Berlin; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

Cresta is seeking a diligent Software Engineer in Test in Berlin to quantifiably improve the robustness of our AI-driven platform. You will design tests, implement automation with Playwright (TypeScript), and perform manual testing for complex features.

You will analyze results, collaborate with product and development teams, and help shape testing standards and environments across the SDLC.

Qualifikationen

• Design and execute test plans for new and existing features.
• Identify gaps in product specs to improve testability.
• Automate scenarios using Playwright with reliable tests.
• Perform manual exploratory testing for complex areas.
• Analyze results and triage issues with clear insights.
• Maintain testing standards, procedures and docs.
• Set up testing environments mirroring production.
• Investigate customer issues via logs and reproduction steps.
• Collaborate with developers and product managers to ensure quality.
• Contribute to release risk assessments and coverage summaries.
• Promote test coverage across the SDLC.
• Advocate for expanding test coverage across the organization.

Aufgaben

• Design, develop, and execute test plans for features.
• Automate key scenarios in the Playwright framework.
• Perform manual exploratory testing for critical areas.
• Analyze test results and triage issues with clarity.
• Maintain testing standards and documentation.
• Prepare environments mirroring production usage.
• Investigate customer-reported issues with logs and repro steps.
• Collaborate with engineers and product managers on quality.
• Contribute to release risk assessments.

Kenntnisse

Automation testing

Playwright

TypeScript

Manual testing

Test planning

Cross-team collaboration

Tools

Playwright

Datadog

Grafana

Jobbeschreibung

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

Cresta was born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

About the Role:

We are seeking a diligent and detail-oriented Software Engineer in Test to join our engineering team in Berlin, Germany. This role will be crucial in ensuring the robustness, scalability, and high quality of our software solutions and will be highly focused on building, expanding, and maintaining our automated testing ecosystem.While strong manual testing instincts are important, this role is designed for someone who will spend the majority of their time writing code, advancing automation, and developing internal tools. The ideal candidate is someone who can independently identify what and how to test, take ownership of impactful projects, and help elevate quality across the organization.

Responsibilities

• Design, develop, and execute comprehensive test plans and test cases for new and existing features.
• Identify ambiguities or gaps in product specifications and propose improvements to ensure testability.
• Automate key scenarios using our Playwright-based test framework (TypeScript), with a focus on reliability and maintainability.
• Perform manual exploratory testing, particularly for complex, high-impact features or areas with low automation ROI.
• Analyze and communicate test results, triaging issues with clear, actionable insights.
• Maintain and evolve testing standards, procedures, and documentation.
• Set up and manage testing environments to mirror production usage patterns.
• Investigate customer-reported issues, including log analysis (e.g., from Datadog/Grafana), reproduction steps, and severity assessment.
• Collaborate with developers and product managers to drive quality from feature design through release.
• Contribute to release decisions with risk assessments and test coverage summaries.
• Partner with cross-functional teams to elevate quality across the SDLC.
• Identify and advocate for opportunities to expand test coverage across the organization.