Services Quality Manager (f/m/d)

Rolls-Royce; Dahlewitz; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

Rolls-Royce Deutschland Quality team in Dahlewitz seeks a Services Quality Manager to drive the quality strategy, enable customer satisfaction, and collaborate with global teams and external partners.

You will lead quality initiatives, ensure compliance with PART 145/AS9110, and coach teams on process improvements and risk mitigation within Business Aviation Services.

Qualifikationen

• Degree in engineering / industrial engineering or quality management.
• Comprehensive working experience relevant to Aerospace Quality.
• Proven track record of problem solving and continuous improvement methodologies (e.g., 8D).
• Strong knowledge of relevant international regulations and standards (e.g., PART 145, AS9110).
• Excellent analytical, presentation, and project management skills.
• Excellent interpersonal and communication skills and the ability to influence others.
• Auditor training or qualification would be beneficial.
• Fluent German and English (written and spoken).

Aufgaben

• Manage customer/service partner relationships regarding quality.
• Lead activities to manage non-conformance and protect the business from Quality or Service failures.
• Support Right First Time through coaching and error prevention methodologies.
• Provide reports, data and insight related to Quality and Safety into governance reviews.
• Identify and lead changes to the Management/Operating System to mitigate risks.
• Review compliance/risks using data-driven approaches for risk mitigation.
• Contribute to internal/external quality assessments (audits).
• Coach the team on relevant law/regulation, customer requirements and business strategy.

Kenntnisse

Quality management

Problem solving

Project management

Analytical skills

Communication skills

Auditor qualification

German language

Ausbildung

Engineering degree or quality management degree

Jobbeschreibung

Job Description

An exciting opportunity has arisen for a “

An exciting opportunity has arisen for a Services Quality Manager” to join the Rolls-Royce Deutschland Quality team, reporting to the Head of Quality - Business Aviation Services.

In this role you will play a key part in delivering our quality strategy enabling Business Aviation Services to achieve its goals, enhance its reputation and deliver customer satisfaction.

As part of a small Quality team located in Dahlewitz (D) you will work with the wider global Business Aviation Services team including its external partners to achieve the quality and improvement objectives.

Key Accountabilities

• Manage the customer/service partner relationships regarding quality
• Leading activities to effectively manage non-conformance and protect the business from Quality or Service failures by ensuring effective problem resolution
• Support Right First Time through the coaching and application of error prevention methodologies, reducing the risks from technical, human and organisational factors
• Provide reports, data and insight related to Quality and Safety into the relevant governance reviews
• Identify, support and lead changes to the Management/Operating System to mitigate risks, maximise effectiveness and eliminate waste
• Review compliance/risks using a data driven structured approach to enable effective risk mitigation
• Contribute to internal/external quality assessments (e.g. audits)
• Coach and promote the overall understanding of the relevant law/regulation, customer requirements and business strategy for Quality and Safety within the wider global Business Aviation Services team

Key Experiences And Any Qualifications

• Degree in engineering / industrial engineering or quality management
• Comprehensive working experience relevant to Aerospace Quality
• Proven track record of problem solving and continuous improvement methodologies e.g. 8D
• Sound knowledge of the relevant international regulations and standards (e.g. PART 145, AS9110 etc.)
• Strong analytical, presentation, and project management skills
• Excellent interpersonal and communication skills and the ability to influence others
• Auditor training or qualification would be beneficial
• Fluent German and English (written and spoken)

As part of your application please include a cover letter and any supporting qualifications (under Resume / Cover Letter Section).

Application closing date: 18.08.2026

Job Category

Quality

Posting Date

06 Aug. 2026; 00:08