Senior UX Designer (f/m/d) AI Agent Conversational Experience

IONOS EN; Karlsruhe; Hybrid; EUR 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Flexible hours

Canteen subsidy

Great transport connections

Employee discounts

Team events

Training & development

Health programs

Zusammenfassung

IONOS is seeking a Senior UX Designer (f/m/d) to shape the AI Agent Conversational Experience across our next-generation web platform. You will design intuitive journeys and high-fidelity prototypes for complex web applications.

You will collaborate with engineers, product managers and stakeholders, develop design systems, run usability tests, and ensure accessibility across products. A strong portfolio and 5+ years of UX/UI experience are expected.

Qualifikationen

• 5+ years of experience in User Experience, User Interface and Design.
• Experience in Complex Web Application Design beyond marketing sites.
• Proficiency with leading UX/UI design and prototyping tools (Figma, Sketch, Adobe XD, Canva).
• Adaptability in a fast-paced setting with tight deadlines for design deliverables.
• Strong understanding of agentic workflows and AI trends.
• Robust portfolio demonstrating depth in user flow design and production-ready mockups.

Aufgaben

• Design and enhance user journeys with focus on usability and automated workflows.
• Rapid prototyping and high-fidelity mockups to accelerate development.
• UI/UX interface design across a next-generation web platform.
• Cross-functional collaboration with engineers, product managers, and stakeholders; provide design docs and participate in sprint planning.
• Conduct usability tests, gather feedback, and refine designs based on user insights.
• Develop and maintain the design system to ensure consistency and speed.

Kenntnisse

UX/UI design

Complex web app design

Adaptability

Portfolio development

AI agent workflows

Tools

Figma

Sketch

Adobe XD

Canva

Jobbeschreibung

Senior UX Designer (f/m/d) AI Agent Conversational Experience

Hinterm Hauptbahnhof 3-5, 76137 Karlsruhe

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

We're launching a brand-new AIAgent platform that will become the digital-assistant of choice for small-and-medium-businesses. As a senior designer you will shape the look, feel and overall experience of a next-generation intelligent-assistant ecosystem.

Your mission will be to craft intuitive, elegant, and efficient interfaces that make complex business logic user-friendly. This role is ideal for designers who thrive in an innovative and fast-paced environment, ensuring that our technology is intuitive, engaging, and user-friendly.

Tasks

As a vital part of our product development team, your work will significantly influence our application's user experience:

• Design and Enhance User Journeys: Conceptualize and refine user journeys with a focus on enhanced usability and streamlined, automated workflows to maximize user satisfaction.
• Rapid Prototyping and High-Fidelity Mockups: Convert ideas and requirements swiftly into high-fidelity prototypes, accelerating our iterative and agile development process.
• UI/UX Interface Design: Develop visually compelling and interactive elements that maintain consistency and accessibility across our next-generation, web-based platform.
• Cross-Functional Collaboration: Partner with engineers, product managers, and stakeholders. Provide clear and actionable design documentation and actively engage in sprint planning.
• Conduct User Testing & Feedback Sessions: Conduct usability tests, gather feedback, and refine designs to ensure optimal user experiences aligned with user behavior insights.
• Develop and Maintain Design Systems: Contribute to the design system to uphold speed, consistency, and cohesive design language across the product suite.

Qualifications

We're looking for candidates who combine creativity with technical expertise and real-world experience:

• Over 5 years of experience in User Experience, User Interface and Design with exposure to complex and modern digital products.
• Experience in Complex Web Application Design: A proven track record in designing feature-rich, functional, and visually engaging web-based applications beyond marketing sites.
• Proficiency with Leading Design Tools: Mastery of top industry-standard UX/UI design and prototyping tools (e.g., Figma, Sketch, Adobe XD, Canva).
• Adaptability in a Fast-Paced Setting: Proven ability to handle dynamic work environments, managing tight deadlines for design deliverables.
• Strong Understanding of Agentic Workflows (Highly Valued): Insight into modern trends in automation, AI, and multi-agent system workflows.
• Comprehensive Portfolio: A robust portfolio demonstrating deep expertise in user flow design, wireframing, and the transformation from concept to polished, production-ready mockups.

Benefits

• Hybrid working model.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.