You own the scope of Incident Fixing deliveries (UPL) and the quality assurance phase of larger releases.
Test Management & Customer Interface
- Manage and coordinate customer test campaigns across all relevant test phases
- Primary responsibility for System Integration Testing (SIT) and coordinate the customer during User Acceptance Testing (UAT)
- Ensure alignment between customer expectations, test objectives, and delivery timelines
Test Planning & Reporting
- Define and maintain comprehensive test plans, test schedules, and entry/exit criteria
- Provide clear, accurate, and timely test reporting to both customer stakeholders and internal management
- Communicate test progress, risks, dependencies, and quality metrics in a transparent manner
Defect & Delivery Coordination
- Monitor defect lifecycles, including defect quality, prioritization, resolution progress, and re-testing
- Coordinate closely with development teams to ensure timely and effective defect resolution
- Ensure defects are tracked, analyzed, and reported with meaningful root-cause insights
Test Strategy & Continuous Improvement
- Continuously assess the current testing landscape and identify improvement opportunities
- Design, implement, and evolve a complete, sustainable, and scalable test approach
- Promote best practices in test management, quality assurance, and risk-based testing