Senior Technical Product Manager (d/f/m)

vivenu GmbH; Frankfurt; On-site; EUR 90,000 - 130,000; Full time

Job summary

vivenu is seeking a Senior Technical Product Manager to drive digital products for global event ticketing platforms. You will lead cross-functional teams, translate complex system needs into user-facing features, and base decisions on analytics and customer feedback.

The role emphasizes collaboration with engineering, design, and customer teams, mentoring peers, and shaping a high-growth product strategy within a global, API-first platform.

Qualifications

• 5+ years of technical product management driving digital products in B2B or B2B2C environments.
• Experience from concept through launch and continuous post-release improvement.
• Educational background or hands-on experience in software engineering or similar.
• Strong technical literacy; comfortable with system architecture and trade-offs.
• Ability to fuse analytics with user feedback to build compelling cases and root-cause analysis.
• Experience in event tech, ticketing platforms, or high-volume SaaS is a plus.

Responsibilities

• Drive cross-functional product projects end-to-end from concept to post-launch iteration.
• Identify high-impact opportunities for user acquisition, engagement, and retention in B2B/B2B2C.
• Partner with designers, engineers, and customer-facing teams to define and ship features.
• Maintain technical/operational documentation and runbooks.
• Perform deep root-cause analysis on user frustration and translate inputs into actions.
• Align strategy, progress, and trade-offs with leadership and stakeholders.
• Mentor engineers and designers to foster product-led excellence.

Skills

Technical PM

B2B/B2B2C

Analytics

AB testing

Cross-functional

Mentoring engineers

Job description

Redefine the future of live entertainment tech

Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure.

With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges –helping organizers deliver exceptional experiences and drive real growth.

Join us and build the future of live entertainment.

With over 10 million end usersand usage quadrupling annually, our infrastructure now handles over 1 billion requests per month— and counting. Our API-first platform solves complex system challenges at scale — delivering performance, flexibility, and reliability for the world’s leading live entertainment brands.

As a Senior Technical Product Manager (d/f/m) your responsibilities will include:

• 5+ years of technical product manager experience driving digital products in B2B or B2B2C environments.
• Experience of driving initiatives from initial concept through launch and continuous post-release improvement.
• Educational background or hands-on experience in Software Engineering or similar.
• Strong technical literacy: you are comfortable discussing system architecture, working closely with engineering teams, and making technical trade-offs.
• Ability to combine quantitative metrics (analytics, A/B testing) with qualitative user feedback to build compelling product cases and conduct root-cause analysis.
• Experience in event technology, ticketing platforms, or high-volume transactional e-commerce/SaaS ecosystems will be a plus.

What you will need to succeed in this role:

• Drive cross-functional product projects end-to-end from initial concept through execution and post-launch iteration.
• Identify high-impact opportunities for user acquisition, engagement, and retention within a B2B/B2B2C framework.
• Partner closely with designers, engineers, and customer-facing teams to define, scope, and ship meaningful features.
• Maintain comprehensive technical/operational documentation and operational runbooks.
• Perform deep root-cause analysis on user frustration and translate ambiguous, complex inputs into clear action plans.
• Align and communicate strategic direction, progress, and trade-offs regularly with leadership and internal stakeholders.
• Mentor and guide engineers and designers to foster product-led excellence across teams.

Why join vivenu?

Live Entertainment Tech

Play a mission-critical role for global brands, redefining fan experiences from festivals to major sports events. Here, you’re part of the business of fun — powered by cutting-edge technology that brings moments to life for millions.

Sustainable Growth

We scale sustainably on a profitable, VC-backed foundation with true product-market fit. This means continuous investment in our people, products, and long-term vision.

Top-tier Team

Collaborate with over 160 dedicated professionals, including leaders from Google, Slack, and Salesforce. Together, we’re shaping the future of live entertainment technology, one decision at a time.

Global DNA

We’re a diverse, merit-driven team spread across six global offices. Talent and impact are what matter here — not hierarchy or background.

Fast Growing, in All Aspects

Sifted consistently ranks us among the fastest-growing scale-ups in Europe. We’re driven by daily learning, shared wins, and collective growth.

Next-Gen Leaders & Insights

Work alongside some of tech’s brightest minds — from Forbes 30 Under 30 founders to Executive of the Year award winners. At vivenu, you’ll help set the standard for the ticketing industry’s future.

vivenu Inclusion Statement

At vivenu, we believe our people define our success – and that we win with bold, diverse minds. The strongest teams are built on different perspectives, experiences, and voices. We’re committed to creating a workplace where everyone feels empowered to contribute, grow, and thrive to shape the future of live entertainment globally.

Check out our mission statement and corporate values here.