Senior Strategic Consultant Professional Services

Contentsquare; Deutschland; Remote; EUR 85.000 - 110.000; Vollzeit

Zusammenfassung

Contentsquare is seeking a Senior Strategic Consultant in Germany to lead strategic consulting and analytics engagements for enterprise customers, spanning discovery to delivery. You will combine consulting expertise, project management, digital analytics knowledge, and Contentsquare capabilities to help customers understand their digital experience and take action.

You will act as a delivery owner for ongoing engagements, coordinate cross-functional teams, and ensure measurable value for

Qualifikationen

• 5+ years in strategic consulting or enterprise analytics.
• Experience leading client-facing engagements and workshops.
• Strong ability to translate data into actionable business insights.

Aufgaben

• Lead strategic consulting and analytics engagements from discovery to completion.
• Define project objectives, scope, milestones, working methods, deliverables and success criteria.
• Coordinate the work of Data Analysts, UX Design Consultants, Implementation Managers, Training Consultants and other specialists.

Kenntnisse

Strategic consulting

Project management

Digital analytics

Client-facing

Jobbeschreibung

Contentsquare is the all‑in‑one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

About the job

The Professional Services team helps Contentsquare customers turn digital experience data into measurable business outcomes. As a Senior Strategic Consultant, you will be a senior, client‑facing consultant responsible for delivering strategic, analytical, and enablement services to enterprise customers. You will combine consulting expertise, project management, digital analytics knowledge, and Contentsquare expertise to help customers understand their digital experience, prioritize opportunities, and take action. You will work across two types of engagements: One‑off consulting missions, where you lead and deliver a defined project (analysis, workshop, training…); Managed‑services engagements, where you act as the delivery owner and project manager for an ongoing customer relationship. You will manage the service roadmap, coordinate contributors, maintain delivery momentum, and proactively ensure that the customer receives value from the available services. You will operate as a trusted advisor to customer teams, including operational stakeholders, analytics teams, technical teams, and senior or economic buyers. You will work closely with Customer Success Manager and Sales but also all your Professional Services colleagues such as Data Analysts, UX Design Consultants, Implementation Managers, Training Consultants… This role is ideal for someone who combines the structure and client leadership of a senior consultant with the curiosity and practical fluency of a digital analytics power user.

What you’ll do

• Own the delivery of strategic consulting and analytics engagements from discovery through completion.
• Act as the primary operational point of contact for the services being delivered to the customer.
• Define project objectives, scope, milestones, working methods, deliverables, and success criteria.
• Build and manage delivery plans, priorities, risks, dependencies, and stakeholder expectations.
• Lead managed‑services engagements as the delivery owner and project manager.
• Maintain a proactive service roadmap and identify the right missions, workshops, analyses, training sessions, and enablement activities for each customer.
• Coordinate the work of Data Analysts, UX Design Consultants, Implementation Managers, Training Consultants, and other specialists when required.
• Escalate delivery risks, scope issues, capacity constraints, or customer blockers in a timely manner.
• Ensure that customers receive measurable value from their Professional Services engagement.
• Apply digital analytics and Contentsquare expertise.
• Analyze digital experience data and translate findings into clear business insights and actionable recommendations.
• Prepare and deliver analyses, executive readouts, workshops, training sessions, and working sessions with customer teams.
• Help customers define use cases, measurement approaches, prioritization frameworks, and roadmaps.
• Assess dat