Senior Solution Architect (Enterprise)

Elastic; Berlin; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Health coverage for you and family

Flexible location and schedule

Generous vacation days

Parental leave (16 weeks)

Volunteering time (40 hours/year)

Matched donations up to $1500

Job summary

Elastic seeks a Solutions Architect in Berlin to serve as a technical authority for sales, customers, partners, and the community. You will understand customer business issues and map them to the Elastic Stack, engaging the regional Elastic community through events and programs.

You will collaborate with sales to enable deals, advise on positioning, onboard partners, and continuously learn to raise both your own and the team's performance. A 30% travel expectation is noted.

Qualifications

• Enterprise presales experience in a complex environment.
• Ability to articulate and sell modern platform benefits.
• Willingness to travel 30% regionally and occasionally internationally.
• Strong customer relationship and architectural design skills.

Responsibilities

• Act as technical point of contact for accounts.
• Understand customer goals and articulate Elastic value.
• Build value-based relationships across organizations.
• Lead planning and execution from discovery to technical win.
• Demonstrate Elastic products in meetings and events.
• Advise sales on positioning Elastic solutions.
• Onboard and enable partners in sales cycles.
• Create collateral and collaborate with teams to meet client needs.
• Be the voice of the customer to product and leadership.

Skills

German fluency

Technical presales

Enterprise sales

Solution architecture

Public speaking

Commercial acumen

Tools

Elastic Stack

Cloud platforms

Job description

• As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo
• Why Elastic and this Team? “Once I started, I was blown away to realize, what was always so obvious, everything is search. Anything you do with data involves search, every app needs search, even analytics are about search. Daily I am blown away with the types of things our users and customers are doing with search.” Director of Product, Elastic. “We question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance
• We take pride in our ability to understand our customers needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding and fair environment where you can really grow into the next phase of your career.” VP WW Solution Architecture, Elastic
• Serving as the technical point of contact for your accounts and account managers in your assigned territory
• Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs
• Creating and owning value based relationships at all levels in customer organizations
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences
• Advising the sales team on effective ways of positioning Elastic products, solutions and services
• Onboarding, educating and enabling our partners, and supporting them in sales cycles
• Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs
• Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams
• Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic

Benefits

• Toast to your health: Fully paid health coverage for you and your family, in many locations.
• Craft your calendar: Flexible location and schedule for most roles.
• Create space for you: Distributed by design workforce, plus generous number of vacation days each year.
• Embrace parenthood: Minimum of 16 weeks of parental leave, plus generous family formation benefits.
• Give back your time: 40 hours each year to use toward volunteering with organizations and causes you’re passionate about.
• Amplify your impact: Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent).

• A willingness to travel 30% within region, as well as occasionally internationally
• The ability to inspire groups, both large and small
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
• Fluency in German is essential
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors
• A track record of success in a technical presales role within enterprise accounts — enough experience selling and implementing technology to earn your customer’s trust