Senior Site Reliability Engineer (SRE) (all genders)

Zalando; Ansbach; Hybrid; EUR 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Employee shares program

40% off fashion and beauty products

Zusammenfassung

Tradebyte, an independent Zalando Group company, is seeking a highly skilled SRE/Platform Engineer to ensure stability, performance, and security across our global application landscape. You will work with Customer Operations, Dev and Infra teams to implement proactive monitoring and automation.

You will help manage incidents at the highest level, optimize systems under load, and drive security and compliance initiatives, including ISO 27001, SOC2 and GDPR.

Qualifikationen

• Experience implementing dashboards and alerting to monitor system health and business processes.
• Ability to perform root-cause analysis and provide sustainable solutions to prevent recurring issues.
• Experience with incident management at L3 or higher and automation of repetitive tasks.
• Strong collaboration across technical teams and stakeholders to ensure operational excellence.

Aufgaben

• Monitor, alert, and observe real-time system health and business processes.
• Provide expert-level troubleshooting and root-cause analysis for complex issues (L3).
• Optimize performance and scalability; conduct load testing and fine-tune configurations.
• Identify and mitigate security vulnerabilities; manage vulnerability scanning processes.
• Ensure compliance and audit readiness (ISO 27001, SOC2, GDPR) across operations.

Kenntnisse

RCA

Incident management

Automation

Collaboration

Tools

Prometheus

Grafana

New Relic

AWS

Terraform

Jobbeschreibung

ABOUT TRADEBYTE

At Tradebyte, we work with the biggest players in e-commerce - from trendsetting fashion brands to major online retailers. Our goal is to create a workplace where everyone feels valued, supported, and empowered. We offer flexible work schedules, professional development opportunities, and a real commitment to work-life balance. We embrace diverse perspectives and ensure that every voice is heard and respected, because you’re unique and that matters to us. As we continue to grow, we’re looking for new colleagues who share our passion. Love what you do - do what you love. Join Tradebyte, an independent company within the Zalando Group!

THE ROLE AND THE TEAM

The team serves as the bridge between Customer Operations, Software Development and Infrastructure teams and are responsible for ensuring stability, high-performance, and scalability across our global application landscape. Central to the role is proactive prevention: monitoring and alerting to catch issues before impact, proactive issue detection and rigorous Root Cause Analysis (RCA). You will support our 1st and 2nd level support teams with deep-dive code/environment level troubleshooting and automation of repetitive tasks.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Monitoring, Alerting & Observability: Implementing tools and dashboards to track system health and business processes in real-time, ensuring the team is proactively notified of any technical or functional anomalies.
• Incident & Problem Management (L3-Support): Providing expert-level troubleshooting to resolve complex technical issues, performing root-cause analysis and proposing solutions to prevent recurring failures.
• Performance Optimisation & Load Testing: Optimizing system performance and scalability by assessing responsiveness under load and fine-tuning configurations to ensure a seamless experience for our users.
• Security Management & Vulnerability Scanning: Proactively identifying and mitigating security vulnerabilities within the application and its environment, following a standardized framework.
• Compliance & Audit Readiness (ISO 27001, SOC2, GDPR): Ensuring all operations meet legal and industry standards and providing the necessary evidence for internal or external audits.

WE’D LOVE TO MEET YOU IF

• Proficiency in implementing and managing dashboards and alerting frameworks (e.g., Prometheus, Grafana, or New Relic).
• Experience in Cloud-native environments (AWS), working with Infrastructure as Code and maintaining CI/CD pipelines.
• Familiarity with Business Continuity, Disaster Recovery, and load / performance testing.
• A curious mindset, eager to investigate root causes and find sustainable solutions.
• A collaborative approach; you enjoy bridging the gap between technical teams and stakeholders to foster operational excellence.

OUR OFFER

Tradebyte provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando
• 30% off Lounge by Zalando
• discounts from external partners
• 2 paid volunteering days a year
• Hybrid working model - work where it works for you within Germany or the UK, with occasional office attendance required for moments that matter.
• Work from abroad for up to 30 working days a year
• 27 days of vacation a year to start for full-time employees
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Wellhub, formerly Gympass)
• Mental health support and coaching available
• Drive your development with our training offerings and biannual peer-to-peer review

It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the Starting Point for Fashion in Europe. We connect customers, brands, and partners across 25 markets. Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to 50 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests. Our values do.More - our sustainability strategy Follow us on Instagram: instagram.com/insidezalando