Senior Site Reliability Engineer (SRE) (all genders)

Tradebyte Software GmbH; Ansbach; Hybrid; EUR 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Employee shares program

Hybrid working model

Wellbeing options

Zusammenfassung

Tradebyte Software GmbH is seeking an experienced Site Reliability Engineer to ensure stability, high performance, and scalability across our global application landscape. You will support 1st/2nd level teams with deep-dive troubleshooting and automation of repetitive tasks.

We value a curious, collaborative mindset and strong root-cause analysis skills to drive operational excellence. The role combines hybrid work in Germany or the UK with occasional office attendance for key moments.

Qualifikationen

• Experience implementing and managing dashboards and alerting frameworks (Prometheus, Grafana, New Relic).
• Cloud-native environments (AWS) and Infrastructure as Code principles.
• Experience with CI/CD pipelines and automated deployments.

Aufgaben

• Monitoring, Alerting & Observability: implement dashboards and alerts to track system health and business processes in real time.
• Incident & Problem Management (L3): perform expert-level troubleshooting and root cause analysis to prevent recurrence.
• Performance Optimisation & Load Testing: tune configurations for responsiveness and scalability under load.
• Security Management & Vulnerability Scanning: identify and mitigate vulnerabilities per security framework.
• Compliance & Audit Readiness (ISO 27001, SOC2, GDPR): support audits with evidence and controls.

Kenntnisse

Dashboarding

Root cause analysis

Collaboration

Tools

Prometheus

Grafana

New Relic

AWS

IaC

CI/CD

Jobbeschreibung

About Tradebyte

At Tradebyte, we work with the biggest players in e-commerce - from trendsetting fashion brands to major online retailers. Our goal is to create a workplace where everyone feels valued, supported, and empowered. We offer flexible work schedules, professional development opportunities, and a real commitment to work-life balance. We embrace diverse perspectives and ensure that every voice is heard and respected, because you're unique and that matters to us. As we continue to grow, we're looking for new colleagues who share our passion. Love what you do - do what you love. Join Tradebyte, an independent company within the Zalando Group!

The role and the team

The team serves as the bridge between Customer Operations, Software Development and Infrastructure teams and are responsible for ensuring stability, high-performance, and scalability across our global application landscape. Central to the role is proactive prevention: monitoring and alerting to catch issues before impact, proactive issue detection and rigorous Root Cause Analysis (RCA). You will support our 1st and 2nd level support teams with deep-dive code/environment level troubleshooting and automation of repetitive tasks.

What we’d love you to do (and love doing)

• Monitoring, Alerting & Observability: Implementing tools and dashboards to track system health and business processes in real-time, ensuring the team is proactively notified of any technical or functional anomalies.
• Incident & Problem Management (L3-Support): Providing expert-level troubleshooting to resolve complex technical issues, performing root-cause analysis and proposing solutions to prevent recurring failures.
• Performance Optimisation & Load Testing: Optimizing system performance and scalability by assessing responsiveness under load and fine-tuning configurations to ensure a seamless experience for our users.
• Security Management & Vulnerability Scanning: Proactively identifying and mitigating security vulnerabilities within the application and its environment, following a standardized framework.
• Compliance & Audit Readiness (ISO 27001, SOC2, GDPR): Ensuring all operations meet legal and industry standards and providing the necessary evidence for internal or external audits.

We’d love to meet you if

• Proficiency in implementing and managing dashboards and alerting frameworks (e.g., Prometheus, Grafana, or New Relic).
• Experience in Cloud-native environments (AWS), working with Infrastructure as Code and maintaining CI/CD pipelines.
• Familiarity with Business Continuity, Disaster Recovery, and load / performance testing.
• A curious mindset, eager to investigate root causes and find sustainable solutions.
• A collaborative approach; you enjoy bridging the gap between technical teams and stakeholders to foster operational excellence.

Our offer

• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
• 2 paid volunteering days a year
• Hybrid working model - work where it works for you within Germany or the UK, with occasional office attendance required for moments that matter.
• Work from abroad for up to 30 working days a year
• 27 days of vacation a year to start for full-time employees
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Wellhub, formerly Gympass)
• Mental health support and coaching available
• Drive your development with our training offerings and biannual peer-to-peer review

It's the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the Starting Point for Fashion in Europe. We connect customers, brands, and partners across 25 markets. Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to 50 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests. Our values do.More - our sustainability strategy