Senior Site Reliability Engineer

Makersite GmbH; Deutschland; Remote; EUR 90,000 - 130,000; Full time

Benefits offered by this job

30 Days Paid Time Off

Competitive Salary

Job summary

Makersite GmbH is seeking a seasoned Site Reliability Engineer to join our team in Germany. You will manage infrastructure, identify and fix bottlenecks, and ensure ISO compliance while supporting production environments and incident response.

Strong cloud, Terraform, Ansible, and Python skills are required. You will collaborate with cross-functional teams, participate in on-call rotations, and contribute to capacity planning to meet current and future demands.

Qualifications

• Bachelor's degree in CS/IT or related field.
• 7+ years of site reliability engineering or similar role.
• 3+ years in SRE/DevOps or related infrastructure roles.
• Experience with cloud platforms (AWS or Azure).
• Terraform and Ansible proficiency.
• Incident management, postmortems, on-call experience.
• Strong monitoring and observability skills.
• Excellent problem-solving and teamwork.

Responsibilities

• Infrastructure management across new and existing systems.
• Identify technical problems and bottlenecks and work with engineering to resolve them.
• Ensure ISO standards compliance and support certifications.
• Provide production support to keep tools and apps running smoothly.
• Oversee backups and meet RTO/RPO targets.
• Assist in release management to minimize disruption and maximize uptime.
• Participate in on-call rotations and postmortem analyses.
• Monitor system health and capacity planning for current and future needs.

Skills

Problem-solving

Communication

Teamwork

On-call experience

Education

Bachelor's degree in CS/IT or related field

Tools

Prometheus

Grafana

AWS

Azure

Terraform

Ansible

Python

CloudWatch

Job description

Location: Germany/Berlin/Stuttgart (Remote)

Who You\'ll Work For :

At Makersite, we\'re pioneering the future of sustainable product development and digital collaboration. As a leading platform for product lifecycle management (PLM), we empower companies to make smarter, more sustainable decisions across their entire supply chain. Our cutting-edge software enables teams to design, prototype, and manufacture with transparency, efficiency, and responsibility-reducing environmental impact while optimizing performance. We\'re a fast-growing, innovative company that thrives on creativity, collaboration, and continuous learning. If you\'re passionate about technology, sustainability, and creating meaningful impact, we\'d love to hear from you. Join us and be a part of shaping the future of manufacturing and product innovation.

Who we\'re looking for:

As part of our growing team, you will play a key role in shaping the future of sustainable product development. We\'re looking for innovative, driven Site Reliability Engineers who are passionate about technology and sustainability to join us in building tools that enable companies to make smarter, more responsible decisions. In this role, you\'ll have the opportunity to collaborate with talented professionals, contribute to cutting-edge projects, and help drive the digital transformation of industries worldwide. If you\'re ready to make an impact and contribute to meaningful change, we want to hear from you!

This role is a fixed, permanent position. All successful applicants will need to reside in Germany with legal working permits or residence permits.

The role:

• Infrastructure Management: Maintain and manage new and existing infrastructure, balancing both proactive and reactive maintenance.
• Technical Problem Identification and Resolution: Identify technical problems and bottlenecks. Collaborate with the engineering team to resolve these issues efficiently.
• ISO Compliance: Ensure all infrastructure and processes are in compliance with ISO standards, and assist in maintaining those certifications.
• Production Support: Work closely with engineering teams to ensure our developed tools and applications run smoothly in a production environment.
• Backup Management: Oversee and manage all system backups, ensuring Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) are met.
• Release Management Support: Assist in managing software releases to minimize disruption and maximize uptime.
• Off-Duty Support: Participate in an off-duty or pager duty rotation to provide round-the-clock system reliability and support.
• Incident Review and Analysis: Lead postmortems following any system disruptions, and help identify ways to prevent future incidents.
• Infrastructure Monitoring: Monitor system alerts and respond quickly to maintain system health and maximize uptime.
• Capacity Planning: Participate in planning server capacity, ensuring we can meet current and future demands Bachelor's degree in computer science, IT, or a related field.
• 7+ years of experience in site reliability engineering or a similar role.
• 3+ years in SRE, DevOps, or related infrastructure roles Experience supporting/coaching less experienced team members.
• Ability in building alerting and observability into all production systems (Prometheus, Grafana, CloudWatch etc.) Proven experience with cloud platforms, preferably AWS (ECS, EC2, etc) or Azure.
• Extensive experience using Terraform and Ansible.
• Incident management, postmortems, and on-call quality of life experience Familiarity with disaster recovery planning and testing.
• Strong knowledge of system monitoring tools.
• Excellent problem-solving skills and ability to troubleshoot complex issues.
• Strong communication and teamwork skills.
• Proven experience managing system backups and understanding of RTO and RPO.
• Familiarity with release management processes.
• Ability to work in an on-call capacity.
• Define the Site Reliability Strategy and Execute on it Experience in managing Stakeholders and expectations from Stakeholders Experience in dealing with concurring priorities / context switching Proficiency in Python.

What We Offer:

• Competitive Salary - We reward your skills and experience with a compensation package that reflects your value.
• 30 Days Paid Time Off - Take the time you need to recharge and maintain a healthy work-lif