Senior Salesforce Engineer

G2; Deutschland; Vor Ort; EUR 109.543 - 118.307; Vollzeit

Benefits dieser Stelle

Flexible work

Unlimited PTO

Ample parental leave

Zusammenfassung

Dormont Manufacturing Co is seeking a Forward Deployed Engineer to join their GTM Systems team in Germany. This role involves partnering with Customer Success and Support teams to translate business needs into technical solutions. You'll own the complete delivery lifecycle, from requirements gathering to deployment, with a focus on Salesforce technologies.

The ideal candidate has over 8 years of Salesforce experience, a strong understanding of APIs, and is comfortable working autonomously. This position offers a competitive compensation package ranging from $125K to $135K, along with generous benefits including flexible work and unlimited PTO.

Qualifikationen

• 8+ years of experience in a Salesforce-centric technical role.
• Hands-on experience with Salesforce Experience Cloud and Service Cloud.
• Strong written and verbal communication skills.

Aufgaben

• Partner directly with business stakeholders to translate goals into technical solutions.
• Own the full delivery lifecycle: requirements gathering to deployment.
• Build and maintain solutions across G2's post-sale tech stack.

Kenntnisse

Salesforce development proficiency

Apex (classes, triggers, batch jobs)

Lightning Web Components (LWC)

SOQL

Salesforce Experience Cloud

Salesforce Service Cloud

Tools

Salesforce

Forethought

Gainsight

Jobbeschreibung

G2 is the world's largest and most trusted software marketplace. When you join G2, you’re joining the industry’s leading team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users.

Now, we have joined forces with Capterra, SoftwareAdvice, and GetApp to create the largest source of online data and software insights to fuel intelligent buying in the age of AI. With 200M+ combined annual visitors and 6M verified reviews, we are now the centralized place to enable software buyers to make better and faster decisions with confidence.

And we are just getting started! We are setting out to transform the global B2B software industry and become the most trusted data foundation for buyers and sellers of software for the age of AI.

Does that sound exciting to you? Come join us as we try to reach our next PEAK!

About G2 - Our People

At G2, everything we are and what we do is grounded in our PEAK values— (_P_erformance + _E_ntrepreneurship + _A_uthenticity + _K_indness. Working at G2 means you are part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn.

You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people.

About The Role

G2's GTM Systems team builds and operates the technology layer that powers how G2's Customer Success and Customer Support organizations work. We are looking for a Forward Deployed Engineer who will serve as the primary technical partner embedded with our post-sale business stakeholders — someone who can move fluidly from a whiteboard conversation about OKRs to writing Apex code to shipping a solution in production.

This is a high-autonomy, high-ownership role. There is no product manager to write specs, no BSA to translate requirements, and no QA team to catch what you miss. You are the engineer, the analyst, the architect, and the delivery owner. You will work directly with leaders and operators in Customer Success and Customer Support to understand what they need, design the right solution, build it, test it, deploy it, and iterate on it. If you thrive in environments where you can see the direct impact of what you build on the people using it every day — and where you're expected to bring both technical depth and business judgment to the table — this role is for you.

In This Role, You Will:

Partnering directly with Customer Success and Customer Support business stakeholders to understand goals, OKRs, and process pain points — translating them into technical solutions without a PM or BSA intermediary

Owning the full delivery lifecycle: requirements gathering, solution design, configuration, development, testing, deployment, documentation, and ongoing iteration

Building and maintaining solutions across G2's post-sale tech stack, including Salesforce (Sales Cloud, Service Cloud), Salesforce Experience Cloud, Forethought, Catalyst, Slack, and ZoomInfo

Developing within Salesforce using both declarative configuration and code — writing Apex classes, triggers, and Lightning Web Components (LWC) for solutions that go beyond what clicks can deliver

Designing and deploying AI-powered GTM workflows — leveraging tools like Claude Code, Dust, and native AI capabilities within the stack to automate and augment how CS and Support teams operate

Evaluating and integrating new tools as the ecosystem evolves, with a bias toward solutions that reduce manual work and accelerate time-to-value for business teams

Maintaining the reliability, performance, and governance of the systems you own — including documentation, change management, and proactive monitoring

Minimum Qualifications

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.

8+ years of experience in a Salesforce-centric technical role, with demonstrated ownership of solution delivery end-to-end

Salesforce development proficiency: Apex (classes, triggers, batch jobs), Lightning Web Components (LWC), SOQL, and platform configuration (flows, validation rules, page layouts, permission sets)

Experience working directly with business stakeholders — comfortable running discovery conversations, asking sharp questions, and pushing back when scope creep threatens delivery

Hands‑on experience with Salesforce Experience Cloud (Communities/Portals) and Service Cloud

Familiarity with one or more tools in the CS/Support ecosystem: Forethought, Catalyst, Gainsight, or comparable platforms

Demonstrated ability to operate without a PM or QA function — you write your own test cases, own your own deployments, and catch your own bugs

Comfort with AI‑assisted development workflows and a genuine curiosity about applying LLMs and AI agents to GTM and operational problems

Strong written and verbal communication — you can explain a data model to an engineer and a business case to a VP in the same day

What Can Help Your Application Stand Out

Experience with Salesforce integration patterns (REST/SOAP APIs, platform events, named credentials)

Exposure to AI tooling for workflow automation (Claude Code, Dust, n8n, or similar)

Salesforce certifications (Platform Developer I/II, Administrator, Advanced Administrator)

Prior experience in a Customer Success, Support, or Revenue Operations technology context

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here.

For job applicants in California, the United Kingdom, and the European Union, please review this applicant privacy notice before applying to this job.

How We Use AI Technology in Our Hiring Process

G2 incorporates AI‑powered technology to enhance our candidate evaluation process. These tools may assist with initial application screening, skills assessment analysis, and identifying candidates whose qualifications align with specific role requirements. While AI technology supports our recruitment workflow, all final hiring decisions remain under human oversight and judgment.

Your Choice Matters

If you would prefer that your application be reviewed without AI assistance, you can opt out by entering your email address in the email entry field at the bottom of the Automated Processing Legal Notice. Choosing to opt out will not disadvantage your application in any way—we will ensure your materials receive a thorough manual review by our hiring team.

For additional details about how we handle your information throughout the application process, please review G2's Applicant Privacy Notice.

Compensation

$125K – $135K

At G2, we’re committed to building an equitable and inclusive workplace for all. That's why our compensation program is rooted in market data, transparency, fairness, and individual performance.

Compensation in an offer is determined by factors such as the candidate’s experience, relevant skills, and job‑related knowledge.

We’ve built a company‑wide framework to provide employees clarity on how compensation and success is measured at each level. This career framework supports our employees' professional growth and guides them to their PEAK.

We also support our employees by offering generous benefits, such as flexible work, ample parental leave, and unlimited PTO. Click here to learn more about our benefits.