(Senior) Sales Operations Associate (f/m/d) for 24 months

Ralph Lauren; München; Vor Ort; EUR 42.000 - 54.000; Vollzeit

Zusammenfassung

Ralph Lauren is seeking a Sales Operations Associate (f/m/d) who will join the Sales Operations team and manage all administrative and operational tasks for daily business. The role starts in October 2026 for 24 months and involves close collaboration with Sales, Finance, Logistics and Production across regional teams.

You bring a business education, strong Excel skills and experience with key account management, plus fluent English and German, and a proactive, team-oriented work style.

Qualifikationen

• Academic education with a business background, preferably fashion sector.
• Proficient in MS Office, especially Excel.
• Experience in a similar role, ideally key account management.
• Customer-focused with strong service and communication skills.
• Analytical, strategic thinker with structured time management.
• Independent, proactive, team-oriented with hands-on mentality.
• Very good English and German skills (min level B2).

Aufgaben

• Point of contact for key account customers for admin and operational matters.
• Handle order management (SAP & EDI order processing, splitting, reconciliation, communication, release).
• Create analyses and reports for internal and external provision.
• Monitor order releases and seasonal deliveries.
• Support fiscal and quarterly targets.
• Handle complaints and returns.
• Coordinate with Sales, Finance, Logistics, Production.
• Regular exchange with regional Sales Operations team and EMEA HQ.

Kenntnisse

MS Office / Excel

Service orientation

Analytical thinking

Time management

Team player

Ausbildung

Business background

Tools

SAP

EDI

Jobbeschreibung

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

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In your role as Sales Operations Associate (f/m/d) you will be part of our Sales Operations team and responsible for all administrative and organizational aspects of daily business operations.

Starting in October 2026 for 24 months

Your Responsibilities

• Contact person for our key account customers for all administrative and operational matters in Sales Operations
• Handling of order management (SAP & EDI order processing, order split, order reconciliation, order communication and order release)
• Creation of analyses and reports for internal and external provision
• Monitoring of order release and seasonal deliveries
• Active support in achieving our fiscal and quarterly targets
• Complaints and returns management
• Close cooperation and coordination with adjacent departments (i.e. Sales, Finance, Logistics, Production)
• Regular exchange with the regional Sales Operations team and our EMEA headquarter

Your profile

• Successfully completed academic education with a business background, preferably related to the fashion sector
• Confident handling of MS Office (excellent Excel skills are required)
• Relevant professional experience in a similar position, ideally in key account management
• Enjoyment in dealing with B2B customers, characterized by a high degree of service orientation and communication skills
• Analytical and strategic way of thinking, as well as structured task & time management
• Independent and proactive working style combined with a strong team spirit and hands-on mentality
• Very good written and spoken English & German skills (minimum level B2)

Are you interested in working for one of the world's most successful fashion brands and continuing your career in an international environment with varied tasks? We value the talent of each individual and therefore offer many exciting opportunities for individual development. We believe that our employees are the key to achieving our business goals and therefore contribute to the success of our company. If you would like to become part of our unique success story and join our dynamic team of experts, we look forward to receiving your application, stating the possible starting date and your salary expectations.